Let's shake things up a bit

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WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! 

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WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

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A WORLD OF REWARDS

\n\nHourly rate of £12.97 plus service charge\nFree, healthy and high quality meals when on duty\nGrow your Career \nPersonal Development programmes designed to support you at every step of your career \nA chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)\nTeam Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)\nTeam Member Referral Program\nDiscounted dental and health cover\nHigh street discounts: with Perks at Work\nFree car park\nSubsidised Taxi between 12am and 7am\nHoliday: 28 days including bank holidays (increasing yearly to up to 33 days)\nGuest Experience Day: 1 night stay with breakfast and dinner\nModern and inclusive Team Member’s areas\n\n

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Shifts will be during the hours of 11pm and 7am

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What will I be doing?

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You will join the Gild Bar, the hotel's signature bar close to the lobby of the hotel. The bar has been recently refurbished and is open to guests 24 hours. Please only apply if you are happy to work late nights and can conveniently travel home from the hotel. 

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As a Bar Supervisor, you will supervise the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:

\n\nMaintain an effective bar service with an emphasis on high quality, efficient service\nCheck that Guest service standards are set, implemented and monitored, and continuously evaluated\nSet-up of the outlet in accordance with the pre-determined standards of the operation\nComply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly\nDemonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it\nEnsure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied\nEnsure all Team Members are impeccably presented and adhere to the correct uniform standards\nDeal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures\nComplete all necessary administration in accordance with Company procedures relating to all staff members\nMaximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques\n\n

What are we looking for?

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A Bar Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nA warm personality, attentive and smartly presentable\nAn ability to listen and respond to demanding Guest needs\nExcellent leadership, interpersonal and communication skills\nAccountable and resilient\nCommitted to delivering high levels of customer service\nAbility to work under pressure\nFlexibility to respond to a range of different work situations\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nCustomer Service experience in a supervisory capacity\nPassion for delivering exceptional levels of Guest service\nA basic level of IT proficiency
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 EVERY JOB MAKES THE STAY.

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At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

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We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

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Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

 

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