Job Summary:
Venue: O2 Shepherd’s Bush Empire
Company: Academy Music Group
Location: Shepherd’s Bush, London
Reports to: General Manager
Working Hours: Full time
Job Type: Permanent
Role
The bar manager is responsible for O2 Shepherd’s Bush Empire’s multiple bars, stock control procedures and management of a large and diverse team of front-of-house employees. The role is to ensure our bars’ operation is executed to the highest standard across a wide variety of live shows and events. The bar manager will work closely with the general manager to drive financial success and achieve annual company targets.
Our team
Our bar manager is a senior member of the management team at our prestigious and internationally renowned West London venue, where our shows and events are as diverse as the individuals within it. With a positive and supportive approach, the successful candidate will inspire a dedicated, creative team, drive our core values of excellence and inclusivity, and deliver the very best experiences in live entertainment.
About you
Personal licence holderExperience in bar management within the hospitality industry or live venuesProficient in Microsoft Office packages and EPOS systemsCompetent in cellar managementKnowledge of health and safety regulations and licensingProven track record of bar sales, GP and yieldWhat we need
Drive key product ranges and develop promotionsMaximise sales opportunities (spend-per-head / profit-per-customer)Demonstrable leadership and motivation of othersEnthusiasm for the live events and hospitality industryFlexibility to work irregular hours (weekends/evenings/public holidays)Attention to detail and strong communication skillsWhat you’ll be doing
Recruitment and training of front-of-house employeesStock management, ordering and regular stock-takesSmooth running of operational responsibilitiesManagement of a large teamAchieving targets as set by the general managerAssist in forecasting revenues and cost controlFinancial reportingCash managementProcessing weekly payrollDuty management at live eventsLiaison with suppliers, partners and head officeBars and cellars maintenance and repair and service managementSupervision of deliveriesFirst-class client and customer serviceHighest levels of cleanliness and hygiene across all bar operationsEqual opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.
Reality check
While this is a great opportunity in an exciting industry, this is not just a chance to see shows for free! The role is not your ordinary nine-to-five and the industry is demanding, with sometimes long and unsociable hours. The excitement and energy of the shows and events we create comes from the hard work and dedication we commit to our work, and this position is no exception so get ready to bring your very best to the role.
The Company
Academy Music Group (AMG) is the UK’s leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances.
AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.
APPLICATION DEADLINE: Monday 21st July 2025. We reserve the right to close applications at any time.
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