A Banqueting Manager is responsible for overseeing all aspects of Conference and Banqueting operations to deliver an excellent Guest and Member experience while ensuring department targets are met.

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What will I be doing?

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As a A Banqueting Manager, you are responsible for overseeing all aspects of Conference and Banqueting operations to deliver an excellent Guest and Member experience. A A Banqueting Manager will also be required to set budgets and provide leadership to the team to ensure targets are met. Specifically, you will be responsible for performing the following tasks to the highest standards:

\n\nOversee and manage all Banqueting operations\nBe present in events and ensure all setups are executed in a timely manner\nMaintain exceptional levels of customer service\nEnsure compliance of brand standards\nEvaluate guest satisfaction levels with a focus on continuous improvement\nAware of trends and propose ideas to build the range and quality of Conference and Banquet\nOptimise sales and contain costs, identifying any areas for action\nSet achievable budgets and other short- and long-term functional goals\nProvide effective leadership to the Banqueting teams to ensure targets are met and exceeded both for the hotel and individual development\nEnsure communication meetings are conducted and post-meeting minutes generated\nManage staff performance issues in compliance with company policies and procedures\nRecruit, manage, train and Banqueting team\n

What are we looking for?

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A Banqueting Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nStrong knowledge of hotel/leisure/service sector\nRecord of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty\nExceptional communication skills\nExceptional leadership skills to create a winning team\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nConference and Banquet Operations experience in a managerial position in hotel/Events Centre or similar\nDegree or diploma in Hotel Management or equivalent\nPassion for delivering exceptional levels of guest service\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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