At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well.
The Opportunity
Five Star Senior Living is actively seeking a Banquet Supervisor. As the Banquet Supervisor you will set, maintain, clean, and refresh all meeting and special event spaces within the Community. The supervisor will also oversee the set-up, closing and operations team. A Banquet Supervisor is interactive, approachable, and someone who brings a higher level of hospitality to the team.
What You’ll Do
Planning And Coordinating
Approach all encounter guests and colleagues in a friendly, service-oriented mannerRemains alert of complaints and or unsatisfied community members and respond appropriately to ensure satisfaction.Coordinate with other departments to arrange for the delivery of requested services.Clearly project the visions of the department and measures progressReview scheduling and labor needs to meet the guests needs as well as maximize efficiencyWork with the Executive Chef to ensure appropriate inventories are stocked including food and beverage and non-food and beverage items used for Food and Beverage events.Work with the Event/Sales Manager(s) to ensure quality and accuracy of set-ups within all catering rooms.Become familiar with the computer systems and technology currently in use in the various food and beverage areas, and administration as it relates to food and beverage, from both a hardware and software perspective.Execute
Attend weekly food and beverage meeting to continuously evaluate strategies and ideas for enhancement to benefit the guest experience.Maintain constant contact with kitchen staff to ensure complete effective communication between food production and food serviceEnsure all functions are set and staff is prepared and organized before required time on BEOInspect table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensure that each element is clean, undamaged and attractive.Ensure proper setting of buffet tables and other food service tables.Supervise clearing and post function cleanup and garbage removal.Maintain clean and orderly back areas, pre-function areas and storage areasAssist with staff training programs.Conduct regular staff meetings to build rapport and ensures colleagues are well informed.What You’ll Bring
Experience & Education
Associate degree or equivalent from two-year College or technical school; one year to two years related experience and/or training; or equivalent combination of education and experience.Recognized, advanced food service sanitation training course certification.Working knowledge of the Food & Beverage industry, Senior Living experience preferred.