About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.

The Four Seasons Hotel Minneapolis seeks a Banquets Manager to join our talented team!  Don't miss this unique opportunity to be part of the world's leading luxury hotel company!   

  

Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely talented team, and we will support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here.   

  

Join Our Team   

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality service. Four Seasons Minneapolis provides guests with a haven of serenity and luxury. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.   

ESSENTIAL JOB FUNCTIONS:   

Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s Banquet Department to ensure that established cultural and core standards are met.  Continue to motivate and engage long-tenured employees.  Focus on long-range strategic planning for outlet operation and development of the execution plan.   

Develop and maintain effective lines of communication with banquet and stewarding employees. The ability to be visible in the operation; assist when needed, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.   

Coordinate set-up requirements for hotel and off-site functions according to the banquet event orders and review any necessary changes with Catering Managers prior to the event taking place.  Connect directly with group contacts once onsite and relay all necessary information to Catering and Conference Services Managers, Banquet team, and Stewarding team to ensure that all details of the function are carried out.  Facilitate the quality and timeliness of all food items in partnership with the culinary team.  Provide our guests with knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience.   

Monitor trends in catering/banquets and produce comparison shops.  Work closely with the Assistant Director of Food & Beverage, Executive Chef, and Catering team, to design an effective menu and wine list while ensuring excellent product quality at a fair price.  Attend regular operational meetings to ensure effective coordination and cooperation between departments.   

Understand and drive labor standards in partnership with Finance.  Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control. Clearly describe the cause of variance and implement change as necessary.   

Observe the physical condition of facilities and equipment in the banquet and back-of-house/stewarding areas and make recommendations for corrections and improvements as needed.  Ensure that follow-up on pending work order tickets is completed in a timely manner so as not to compromise guest experience.   

Provide leadership, support, and assist in other areas and outlets throughout the hotel when needed    

   

Desired Qualifications and Skills   

College education or equivalent experience   

Experience by position is from three to five years of employment in the related position with Four Seasons or other organization.   

Successful candidate must possess legal work authorization in United States   

   

What to Expect:   

  

We offer the following complimentary, market-leading benefits:   

Salary: $82,400

Comprehensive health and vision insurance*   

Discovery nights at Four Seasons Properties around the globe   

Holiday and vacation pay   

Daily meals inspired by award-winning chefs   

Uniforms and uniform care   

Sick pay, disability coverage and life insurance   

  

We also care for our team members through competitive compensation packages, opportunities for career development and advancement, and the following rewards in support of their work-life balance:   

Parking and metro transit discounts   

Staff lounge and cafeteria space with city view   

Up to eight weeks of parental leave pay   

Fur baby insurance   

401(k) retirement plan   

Discounted accommodations at Four Seasons properties worldwide   

*Dental coverage available at a discounted rate.   

  

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated. Whether you work with us, stay with us, live with us or discover with us, our purpose is to create impressions that will stay with you for a lifetime. This comes from our belief that life is richer when we truly connect to the people and the world around us. Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application.   

  

Service Culture   

Currently operating 122 hotels and resorts, and 46 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do.   

  

Learn more about what it is like to work at Four Seasons, visit us:   

http://jobs.fourseasons.com/   

https://www.linkedin.com/company/four-seasons-hotels-and-resorts   

https://www.facebook.com/FourSeasonsJobs   

https://twitter.com/FourSeasonsJobs   

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf