Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Welcome to Hotel Murano, nestled in the heart of Tacoma. Proudly part of the Pyramid Global Hospitality portfolio. With 319 well-appointed guest rooms and an impressive 30,000 sq ft of meeting space spread across 19 versatile rooms, Hotel Murano isn't just a place to stay—it's a dynamic space that blends luxury with career opportunities. In the vibrant city of Tacoma, Hotel Murano reflects the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are at the forefront. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs designed to celebrate your achievements. Join us at Hotel Murano, where your role extends beyond the conventional 9-to-5. It's about being part of a professional team that understands Tacoma's unique energy while supporting your individual career journey. Your pathway to a fulfilling career in the Pacific Northwest begins here. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development! For Full-Time (Non-Union) Associates, we offer: Medical, Dental, Vision, Disability, & Life Insurance 401(k) Plan PTO - 14 days for first 3 years Holidays - 7 paid holidays and 2 floating holidays Employee Room Rate Discounts For Part-Time Associates, we offer: 401(k) Plan Sick Time: Accrue 1 hour for every 30 hours worked Employee Room Rate Discounts For Union Associates Vacation - 1 week after 1 year of service - 2 weeks after 2 years of service - 3 weeks after 7 years of service - 4 weeks after 15 years of service Holidays - Union positions 6 Paid Holidays and 1 personal day 401(k) Plan Sick Time - Accrue 1 hour for every 40 hours worked Employee Room Rate discounts Join us and experience a workplace that values your success, health, and happiness—every step of the way. Overview Job Summary: To provide efficient friendly customer service at all times and to maintain a clean, professional top quality Banquet experience for all guests. To ensure the function room is set according to guest expectation and La Cantera Resort & Spa Standards. To set up, tear down, and clean all space associated with banquets and conventions. Essential Elements: Cleans function rooms before set Sets equipment to daily worksheet Refresh meeting rooms during meal and coffee Break down meeting rooms as soon as possible after the end of the event Completes special projects as directed by department Accommodates special customer needs, hanging banners for meetings and food/beverage Always inquire if additional service is needed Responsible for set-up and breakdown of tables in the meeting rooms according to BEOs and guests’ requests. Responsible for learning about the VIPs in each function and their special Complete all side duties assigned Attending all designated staff meetings and training Perform all banquet side work as designated by the Banquet Captain/Manager Efficiently and properly perform all services Attending to all needs of the guests during functions, paying special attention to diets or any special orders. Report to the Supervisor any need for housekeeping and/or repairs of any equipment or function Must attend all designated pre-meal meetings Maintain a neat and professional appearance Ability to open and close the shift Must be able to bus tables and re-set them as required Must be able to resolve guests’ issues and create an amazing experience Must be able to communicate and maintain a positive relationship with culinary and stewarding staff. Maintain an awareness of all functions, events, and meetings taking place at any given Knowledge of hotel and surrounding area Attending to and anticipate guest’s needs Qualifications Special Qualification, Education or Licenses: Completion of Food Handler’s Certification Possession of any city, county, state, or other licenses as required by Compensation Range The compensation for this position is $16.66/Hr. - $16.66/Hr. based on qualifications and experience.