Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: • Full Time employees have access to Medical and Dental insurance to fit your needs • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) • 401K match (Let us help you build your financial future) • Companywide Hotel Room Discounts (Who doesn’t love to get away) • Paid Time Off • Employee Assistance Program (We are here to support you) • Employee family events (bring the kids!) • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few and many more, please inquire for more details. One of the premier luxury resorts in San Antonio, La Cantera reimagines its ranch roots through 496 rooms, 34 boutique-style Villas, and an exclusive adults-only floor. Overlooking 550 acres of The Texas Hill Country, La Cantera has become one of the most sought after San Antonio resorts. At La Cantera, sophistication meets relaxation. Every experience provides the opportunity to discover something new. From our 25,000 sq. ft destination spa, Loma de Vida Spa & Wellness, a championship golf course, guests can immerse themselves in the San Antonio scenery. Unlike other Hill Country resorts, La Cantera invites the peaceful Hill Country ambiance into every space. Overview SUMMARY: To provide efficient friendly customer service at all times and to maintain a clean, professional top quality Banquet experience for all guests. To ensure the function room is set according to guest expectation and La Cantera Resort & Spa Standards. To set up, tear down, and clean all space associated with banquets and conventions. ESSENTIAL JOB FUNCTIONS: Cleans function rooms before set- Sets equipment to daily worksheet Refresh meeting rooms during meal and coffee Break down meeting rooms as soon as possible after the end of the Completes special projects as directed by department Moves convention material boxes, programs, from hotel receiving docks, registration areas, guest rooms, or suites. Caring for the Accommodates special customer needs, hanging banners for meetings and food/beverage Service every function according to La Cantera Resort & Spa Service Always inquire if additional service is Responsible for set-up and breakdown of tables in the meeting rooms according to BEOs and guests’ requests. Responsible for learning about the VIPs in each function and their special Complete all side duties as Must minimize Attending all designated staff meetings and training Perform all banquet side work as designated by the Efficiently and properly perform all service Attending to all needs of the guests during functions, paying special attention to diets or any special orders. Report to the Supervisor any need for housekeeping and/or repairs of any equipment or function Must attend all designated pre-meal Responsible for setting up the banquet Maintain a neat and professional Ability to open and close the shift Must be able to bus tables and re-set them as Must be able to resolve guests’ issues and create an amazing Must be able to communicate and maintain a positive relationship with culinary and stewarding staff. Maintain an awareness of all functions, events, and meetings taking place at any given Knowledge of hotel Inform the guest about buffets, hotel activities, and Attending to and anticipate guest’s Greeting Anticipate guest’s needs to create an amazing experience. Qualifications Must be able to lift, push, and pull up to 50 pounds Ability to work under pressure to turn a room into a different function in a short time Ability to carry heavy trays Ability to handle guest requests and satisfy their needs