+ Analyze and execute the Business Banking Loan process by understanding Standard operating Procedures + Interpret the request received related to Business Banking loan processing and capture the information into appropriate application + Adhere to all appropriate and agreed standardized processes and procedures + Provide narrative in English language to include proper grammar and sentence structure + Review and keep up to date, and fully abide by the process operational and administrative procedures and ensure process compliance + Participating in the training programs based on business needs + Attending team meetings or customer calls