§  Analyze and execute the Business Banking Loan process by understanding Standard operating Procedures

§  Interpret the request received related to Business Banking loan processing and capture the information into appropriate application

§  Adhere to all appropriate and agreed standardized processes and procedures

§  Provide narrative in English language to include proper grammar and sentence structure

§  Review and keep up to date, and fully abide by the process operational and administrative procedures and ensure process compliance

§  Acting as the Subject Matter Expert for the team

§  Conducting & leading the training programs based on business needs

Attending team meetings and customer calls to gather feedback and updates