We're looking for someone who can:
• Leverage learned fraud industry knowledge in a payment setting to support the design and build of our expanded first level fraud operations model
• Support all aspects of fraud level one operations; review, investigate, alert adjudication, process and/or reject, track and report, escalation, navigate in corresponding workflows, all while adhering to applicable risk and control framework
• Work within a Change at the Bank and Run the Bank environment, help to drive continuous enhancement through identifying opportunities for improvement via streamlining legacy processes, automation initiatives, increasing digital capabilities, etc.