Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To proactively drive initiatives that strengthen relationship-based client engagement, enhance customer experience, and deliver value to both the client and the bank. This role supports the Relationship Manager in deepening client relationships, improving portfolio profitability, and ensuring full compliance with bank policies and procedures, ultimately fostering customer loyalty and entrenchment.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce, Finance and Accounting or any other related field.

Experience Required
Personal and Private Banking
2-3 years

Branch banking experience, with exposure to credit and overall client service.Core banking and transactional experienceExperience in client relationship and salesOperational and role awareness

Additional Information

Behavioural Competencies:

Interpersonal skillsTeam WorkingUnderstanding PeopleCommunicationProblem solvingExecution mindset

Technical Competencies:

Banking Process & ProceduresCommercial AcumenCustomer UnderstandingFinancial AcumenProduct Knowledge Risk Identification & ReportingData Analysis