The Bank Referrer Training Lead is responsible for designing, implementing, and delivering training programs for bank employees to improve their knowledge and skills in selling insurance products through the bank's channels. This role involves working closely with bank staff to ensure they are equipped with the necessary tools and information to effectively promote and sell insurance products, thereby driving the growth and success of the bancassurance business **Position Responsibilities:** + Design and develop comprehensive training programs tailored to the needs of bank staff. + Create engaging training materials, including presentations, manuals, and e-learning modules. + Update training content regularly to reflect changes in products, regulations, and market conditions. + Act as the team lead for the bank referrer training team, providing guidance, support, and mentorship to trainers. + Coordinate team efforts to ensure training programs are delivered effectively and meet quality standards. + Conduct in-person and virtual training sessions for bank employees. + Facilitate workshops, seminars, and on-the-job training to enhance employee understanding of insurance products. + Use interactive training methods to engage participants and ensure knowledge retention. + Conduct training needs assessments to identify knowledge gaps and skill deficiencies among bank staff. + Collaborate with bank managers and team leaders to determine specific training requirements. + Develop assessment tools and metrics to evaluate the effectiveness of training programs. + Monitor and report on training outcomes, employee performance, and the impact on sales. + Build strong relationships with bank staff to encourage an open feedback loop and continuous improvement. + Work closely with cross-functional teams to align training initiatives with company goals. + Ensure all training content complies with industry regulations and company policies. + Stay updated on best practices in bancassurance and incorporate them into the training programs. + Gather feedback from training participants and use it to enhance future training sessions. + Stay informed about trends in bancassurance and incorporate innovative training techniques. **Required Qualifications** + Bachelor’s degree in Business, Finance, Insurance, Education, or a related field. + Extensive experience in the insurance industry, particularly in bancassurance. + Proven track record of developing and delivering successful training programs. + Excellent communication, presentation, and interpersonal skills. + Ability to work independently and as part of a team. + Strong organizational and time-management skills. + Proficiency in Microsoft Office Suite and experience with e-learning platforms. + Willingness to travel to various bank branches for on-site training sessions. + Flexibility to conduct training outside of regular business hours if necessary. **Preferred Qualification/s** + Professional certification in training or insurance (e.g., LOMA) is a plus. **_When you join our team:_** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido