Job Description

Join Our Team as an Administrative Support Officer in South Belfast !

Are you passionate about helping others and keen to make a real difference within your community? The NHS is looking for a dedicated Administrative Support Officer to join our friendly, dynamic team.

Salary - £12.31 per hour

Location - Knockbracken Healthcare Park, Belfast

About the Role:
As the first point of contact for patients and the public, you will play a vital role in delivering outstanding administrative support across multiple sites. Your responsibilities will include managing appointment bookings, referral processing, and eProcurement, helping to ensure smooth and efficient service delivery within a busy healthcare environment.

What You'll Do:

Provide excellent telephone and face-to-face customer service, handling enquiries with professionalism and careManage appointment schedules, waiting lists, and patient records accurately and confidentiallyProcess referrals swiftly using NHS and local systems to support multidisciplinary teamsOrder and maintain stock of medical supplies and office materials using our eProcurement systemSupport data collection and reporting to help improve our servicesWork flexibly across a 7-day rota, including out-of-hours and multiple locationsCollaborate with managers, clinical teams, and patients to provide seamless service support

What We're Looking For:

A friendly, organised individual with excellent communication skillsExperience with administrative tasks, ideally within healthcare or a customer-facing roleAbility to manage multiple priorities and work flexibly across different sites and shiftsStrong attention to detail and a commitment to maintaining confidentiality and data accuracyA proactive team player keen to contribute to continuous service improvements

Why Work for the NHS?

Be part of a supportive, inclusive work environment committed to personal developmentPlay a crucial role in providing vital healthcare services in your communityEnjoy flexible working hours and the opportunity to gain diverse experience across teamsBenefit from NHS values, competitive pay, and career progression opportunities

If you're ready to support our frontline teams and help patients access the care they deserve, then we want to hear from you!

If you require any further information please send email

Brook Street NMR is acting as an Employment Business in relation to this vacancy.