Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Agency Digital Specialist with the resources to solve critical problems for the future of our business, which is why we need you. 

Manulife Indonesia Agency Digital will be accountable to leads project delivery & maintenance related to Agency Digital tools and other automation to support Agency Channel.

What motivates you?

You obsess about customers, listen, engage and act for their benefit You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes You thrive in teams, and enjoy getting things done togetherYou take ownership and build solutions, focusing on what matters You do what is right, work with integrity and speak upYou share your humanity, helping us build a diverse and inclusive work environment for everyone 

We are looking for someone with: 

Min. Bachelor’s Degree from Information Technology / System InformationSpecialization in industry related programs would be an asset, such as LOMAMinimum 5 years in Insurance IndustryIT Business Analyst ExperienceKnowledge in Insurance businessWindows and officeStrong verbal and written skills in Bahasa IndonesiaStrong inter-personal skills in English would be an asset

Nice to Haves: 

Ability to build and manage relationships with the key internal stakeholders 

On the job you will: 

Review & ensure enhancement request are aligned with the agency digital roadmap to achieve its bold ambition.

Anticipate future needs of digital capability including to review and improve digital roadmap continuously to fulfill future needs.

Define goals and create a vision for development projects.

Communicates it to all stakeholders, to make sure the goals and the vision are clear and aligned with Agency Digital ambition & roadmap.

Managing and monitoring all digital initiatives, prioritize them based on the overall strategy and business objectives.

Agency Digital Specialist will also need to map out project dependencies to inform the necessary sequence of development.

Define prioritization by considering project scope, budget, and time, and weighing priorities according to the needs and objectives of stakeholders.

With the vision, strategy, and product priorities set, Agency Digital Specialist should oversee the actual development of the product. Agency Digital Specialist should be a player of each initiative, including planning, refinement, review, and sprint.

Manage good communication with all stakeholders, to ensure there’s buy-in from stakeholders on all major decisions and strategy and provide clear instructions and deliverables for the developers.

Inspecting and evaluating product progress through each iteration. Agency Digital Specialist needs to make justification and recommendation for next steps.

Our commitment to you

Our mission; to be a part of making Decisions Easier and Lives BetterA leadership team dedicated to your growth and success A bold ambition and set of goals to be a leader in driving transformation in our industry Our best. Every day. 

Learn more about opportunities with us at jobs.manulife.com    

Every career at Manulife provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today!

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid