The Cash and Trade Proc Rep 2 is an entry level role responsible for processing basic and routine cash & trade operations in coordination with the Transaction Services team. The overall objective is to perform cash and trade processing activities in a fast-paced environment while focusing on quality, details and accuracy. **Responsibilities:** + Apply basic technical knowledge to ensure efficient customer service that meets quality standards + Assist with activities related to compliance and control + Perform job duties by following detailed procedures or explicit instructions under direct supervision + Aid in internal and external customer contact + Serve as a backup processor for team members during high volume periods + Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** + Previous relevant experience preferred + Pass basic induction and operations training + Effective written and verbal communication **Education:** + High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Se requiere experiencia en manejo de efectivo + **Experiencia requerida** Se requiere experiencia en manejo de efectivo + **Conocimientos** Diploma de bachillerato o equivalente. + **Objetivo del puesto** El Representante de Procesamiento Comercial y de Efectivo 2 es un rol principiante responsable de procesar operaciones comerciales y de efectivo básicas y de rutina en coordinación con el equipo de Servicios de Transacciones. El objetivo general es realizar actividades de procesamiento comercial y de efectivo en un entorno ágil con foco en la calidad, detalles y precisión. + **Objetivo del área** Procesar operaciones comerciales y de efectivo básicas y de rutina en coordinación con el equipo de Servicios de Transacciones + **Funciones principales del Puesto** Realizar actividades de procesamiento comercial y de efectivo en un entorno ágil con foco en la calidad, detalles y precisión. + **Habilidades técnicas / Competencias que debe tener el Candidato** + Excelentes habilidades para trabajo en equipo y supervisión de equipos de trabajo multidisciplinarios + Habilidades para transmitir conocimientos específicos de forma práctica y estructurada + Excelentes habilidades interpersonales de relacionamiento con personal de todos los niveles de una organización. + Excelentes habilidades de comunicación oral y escrita para la creación y presentación de documentos de trabajo y entregables. + Atención de problemas de manera inmediata (sentido de urgencia) + Capacidad de análisis + Trabajo bajo presión + Orientación a cumplimiento de objetivos + **Lugar de Trabajo (Domicilio Laboral)** Miguel Hidalgo No. 85 Bis, Col. Centro, Minatitlán, Veracruz. + **Observaciones Especiales** Trabajo de lunes a viernes con horario de 7 a 15 hrs. Descanso Sábados y Domingos ------------------------------------------------------ **Job Family Group:** Operations - Transaction Services ------------------------------------------------------ **Job Family:** Cash Management ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.