The Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

Define business, financial, and operations requirements and systems goals through partnership with decision makers, systems owners and end usersIdentify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actionsAnalyze business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address capability gapsGenerate and compile reports based on findings, including probable causes and potential solutions to systems issuesProvide advice and counsel related to technology or operations of the business, ensure essential procedures are followed and contribute to defining standardsFilter, prioritize and validate potentially complex material from multiple sources and perform other duties and functions as assignedAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

5-8 years of experience in business analysis or systems analysisDemonstrated ability to effectively use complex analytical, interpretive and problem-solving techniquesProven interpersonal, diplomatic and influencing skillsConsistently demonstrate clear and concise written and verbal communication

Education:

Bachelor's degree/University degree or equivalent experience

The requirements and responsibilities for the role include (but are not limited to) the following:

Assist with product development efforts across the foreign exchange business line.Participate in business analysis, testing, and research to support product development initiatives.Analyze technology trends to identify markets for future product development and to improve efficiencies of existing foreign exchange products.Document business requirements and deliver same as per business schedule.Participate in the studies for new products and projects, and assist in the development of cost models for existing and new business initiatives.Review and prepare business requirements.Document procedures, opportunities, best practices, project goals, and workflows.Write and maintain documents including business requirements, test scripts, and procedures.Support product development initiatives across the foreign exchange business, including project management support, and conduct tests to ensure that development is consistent with defined requirements. Definition, ownership and management of the Implementation Process.  To proactively manage timely, complete and accurate updates to various weekly metrics, reports and project management tracking documents and lead global implementations from a technology perspective.Provide detailed walkthrough of requirements and filed any questions concerns that arise.The management and control of all issues within the in-house development environments.To act as the central point of liaison, communications and coordination between technical teams and other stakeholders throughout the implementation and code releases across both the TTS and FXLM business.To demonstrate knowledge of the underlying technology stack and supported/related business area.To build and maintain effective relationships with partners across Technology, Operations and Product.Identify issues, risks, dependencies and assumptions to ensure accurate planning;Contribute to the team, through sharing knowledge, recommending process improvements and supporting day to day activities.

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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