B2B Enterprise Account Manager
Michaels
Artistree-DFW Airport
The B2B Enterprise Account Manager is dedicated to the development and management of accounts within the Artistree B2B Sales Division. This position will manage the day-to-day activities of current Enterprise Accounts, in addition to channel expansion. This team member will work closely with manufacturing and support teams to enable profitable growth, on-time production, and customer satisfaction. The B2B Enterprise Account Manager is responsible for uncovering and developing sales opportunities that strategically align Artistree with client needs.
**Major Activities**
+ Manage the Enterprise B2B sales channel inclusive of systems, tools, reporting, processes, and partnership within the organization, including contact with existing and prospective accounts within the sales channels.
+ Develop the sales pipeline and grow the business by utilizing networking, cold calls, internet scraping, trade shows, and the store infrastructure for assigned account portfolio.
+ Develop a close working relationship with assigned and new sales accounts to achieve established forecasts and plans.
+ Develop processes, tools, reporting, and resources to align with strategic and financial goals.
+ Prioritize order needs to ensure on-time deliveries and exceed account expectations.
+ Develop and present strategies and proposals to clients in order to grow the business.
+ Work closely with cross-functional teams to ensure new client accounts are set up and documented accurately.
+ Support Trade Shows, including material and client selection, presentations, and follow-up.
+ Ensure quotes are in line with profit targets by channel, accurately documented and tracked for on-time delivery with minimal rework/delays, ensuring positive impacts to relationships, workload, and productivity.
+ Own the relationship with customers and with production teams to ensure order accuracy and timeliness.
+ Analyze and report on channel and client performance in terms of sales, profit, and balance to go tracking.
**Other duties as assigned**
**Minimum Knowledge/Skills/Abilities**
**Minimum Education**
+ Bachelor’s degree or equivalent work experience
**Minimum Special Certifications or technical skills**
+ Excellent computer skills that include Microsoft Office, Excel, Word, Powerpoint, Outlook and Sales/Finance account software
**Minimum Type of experience the job requires**
+ 5+ years of sales experience or industry experience
**Other**
+ Excellent oral and written communication skills
+ Strong ability to multi-task and prioritize workload
+ Excellent office and organizational skills with an emphasis on attention to detail
+ Ability to be a self-starter and work without supervision
+ Must be able to quickly understand new information
+ Good problem-solving skills a must
+ Travel 15-30%
**Preferred Education**
+ Bachelor’s degree in Business
\#LI-DH1
**Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.**
At The Michaels Companies Inc, **our purpose is to fuel the joy of creativity** . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (http://www.michaels.com./) and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels (https://www.michaels.com/makerplace) , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, **Michaels is the best place for all things creative.** For more information, please visit www.michaels.com
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com .
**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all** **c** **ustomers** **to create, innovate and be better together.**
_Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL)._
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