Job Description Our client is looking to onboard a new support agent for their Boca location. The team has multiple products they sell to high revenue clients, and the main responsibilities for this role will include triaging tickets for B2B customers. The tickets are pretty low volume having about 25 phone calls a day. This job requires a high level of professionalism when communicating with the end users and following a meticulous documentation protocol. The goal is for these positions is to convert permanent after the 6-month mark, so living near the desired locations is a must, and the ideal candidate must commit to coming onsite at least two times a week. pay rate: $17-20/hr based on experience We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Support center experience o (Helpdesk, call center, customer service, etc.) call center would be preferred!  CRM system support experience  Strong verbal and written communication Salesforce (or any similar platform) null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.