AVP Relationship Management
HSBC
Grow sustainable revenues from the existing customer portfolio and through targeted acquisition of new quality customersWork collaboratively with other Global Businesses, product and service partners to identify opportunities to connect customers to opportunities and strengthen the relationshipsDevelop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segmentDeliver a high quality service by owning customer engagement, striving for excellence in all interactions with (prospective) customer or other professionals, and always acting according to the highest professional standardsEstablish an effective working relationship with risk in order to validate the accuracy of the customer risk profile, and ensure sustainable asset growthEnsure timely and accurate maintenance of customer information, including Know your Customer (KYC) requirementsDeliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial marketsContribute to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environmentKeep abreast of external factors influencing international business, economic, cultural, geographical, procedural and regulatory requirements
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