**Description** Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. **Summary** : The Associate Vice President (AVP) Operations for UNC Medical Center is responsible for establishing direction and strategy for all areas of responsibility to optimally support the UNC Medical Center’s strategic priorities. They are responsible for implementing strategic plans across the UNCMC operations. Reporting to the Senior Vice President of Operations, they are accountable for the ongoing success and performance of the operations within the UNC Medical Center. **Responsibilities** : 1. **Operations** - In collaboration with the Senior VP of Operations, they will establish direction and strategy for all areas of responsibility to optimally support the UNC Medical Center’s strategic priorities. Ensures the development, monitoring and sustainability of the infrastructure required to achieve cost effective, high quality, state-of-the-art, efficient service delivery systems across functional departments, including oversight of products, services, technology, environmental, safety, supplies, logistics and other resources within a defined scope of accountability. Assures ongoing implementation of service excellence strategies that distinguish the UNC Medical Center’s performance in the marketplace and advance the organization’s position as provider and employer of choice. Participates in the development and recommendation of the capital budget for the UNC Medical Center. 2. **Leading People** - Leads people toward meeting the organization's vision, mission, and goals. Provides an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Encourages workforce engagement by building a commitment to excellence and by promoting the organization's vision internally and externally. Delegates responsibility clarifies expectations and holds others accountable for achieving results related to their area of responsibility. Leads in a deliberate and predictable way and operates with transparency. Treats sensitive or confidential information appropriately. Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods. Manages and resolves conflicts and disagreements in a constructive manner. 3. **Leading Change** - Acts as a catalyst for organizational change. Influences others to translate vision into action. Brings about strategic change, both within and outside the organization, to meet organizational goals. Establishes an organizational vision and implements it in a continuously changing environment. Is open to change and new information and rapidly adapts to new information, changing conditions, or unexpected obstacles. Deals effectively with pressure and remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. Formulates objectives and priorities and implements plans consistent with the long-term interests of the organization. Capitalizes on opportunities and manages risks. Takes a long-term view and builds a shared vision with others. 4. **Results Driven** - Exceeds organizational goals and customer expectations. Makes decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Delivers high-quality services and is committed to continuous improvement. Fosters a culture of safe and compassionate patient care. Makes well-informed, timely decisions, even when data are limited or solutions produce unfavorable results. Positions the organization for success by identifying new opportunities and builds the organization by developing and improving services. Leads the budgeting process. Uses cost-benefit thinking to set priorities, monitors expenditures in support of programs and policies, and identifies cost-effective approaches. **Other Information** Other information: **Education Requirements:** ● Requires Bachelor’s degree. Master’s degree strongly preferred. **Licensure/Certification Requirements:** ● No licensure or certification required. **Professional Experience Requirements:** ● Requires 10 years of progressively responsible experience and 7 years of management experience. **Knowledge/Skills/and Abilities Requirements:** ● Ability to communicate ideas and solutions in a clear, concise manner. Identifies problem areas and skill gaps proactively and addresses them appropriately. Excellent project management and change management skills for designing and implementing high priority department initiatives in a complex environment. **Job Details** Legal Employer: STATE Entity: UNC Medical Center Organization Unit: Surgical Support Services Work Type: Full Time Standard Hours Per Week: 40.00 Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: Yes This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.