Take on a pivotal role as AVP/Director of Risk Management at Manulife Singapore, where you'll have the opportunity to shape and enhance our risk management strategy in alignment with our mission to help people make decisions easier and lives better. By leading the Operational Risk Management Team, you'll play a crucial part in safeguarding our organization's integrity and ensuring compliance, directly contributing to our commitment to excellence and trust. This role offers a chance to lead high-impact initiatives, influence executive decision-making through the management of our risk committee, and foster a culture of risk awareness. Join us and gain the opportunity to elevate your leadership skills, drive meaningful change, and be an integral part of a dynamic team dedicated to proactive risk management.

Position Responsibilities:

Enterprise Risk Management:

Support the CRO in developing, implementing, and maintaining an effective enterprise risk management framework.

Support the CRO in the maintenance and update of risk management policies, processes and systems to ensure that Manulife Singapore operates within MFC’s Enterprise Risk Management framework and all global risk policies

Assist in identifying, assessing, and prioritizing risks across the organization.

Collaborate with cross-functional teams to integrate risk management processes into organizational strategies and objectives.

Operational Risk Management:

Lead and manage the Operational Risk Management Team of two to four team members

Develop and execute operational risk management strategies and initiatives.

Monitor and assess operational risks, implementing controls to mitigate identified risks.

Conduct regular risk assessments and reviews, ensuring compliance with internal policies and external regulations.

Executive Risk Committee Management:

Manage the executive risk committee, including setting agendas, preparing materials, facilitating discussions, and documenting meeting outcomes.

Ensure that the committee effectively addresses and prioritizes key risk issues facing the organization.

Collaborate with committee members to follow up on action items and decisions.

Provide leadership, guidance, and support to the Operational Risk Management Team.

Foster a culture of risk awareness and continuous improvement within the team and the broader organization.

Mentor and develop team members, promoting their professional growth and enhancing their risk management capabilities.

Communication:

Communicate risk-related information effectively to stakeholders including regulators at all levels.

Facilitate training and workshops to educate employees on risk management best practices.

Compliance and Governance:

Ensure adherence to relevant risk management standards, regulations, and industry best practices.

Collaborate with compliance and audit teams to address any risk management findings or recommendations.

Support the development and implementation of risk management policies and procedures.

Leadership and Team Development:

Provide leadership, guidance, and support to the Operational Risk Management Team.

Foster a culture of risk awareness and continuous improvement within the team and the broader organization.

Mentor and develop team members, promoting their professional growth and enhancing their risk management capabilities.

Communication:

Communicate risk-related information effectively to stakeholders including regulators at all levels.

Facilitate training and workshops to educate employees on risk management best practices.

Compliance and Governance:

Ensure adherence to relevant risk management standards, regulations, and industry best practices.

Collaborate with compliance and audit teams to address any risk management findings or recommendations.

Support the development and implementation of risk management policies and procedures.

Required Qualifications:

Minimum of 10 years of experience, preferably in risk management or a related field.

Proven leadership experience with a track record of managing and developing high-performing teams.

Strong knowledge of enterprise and operational risk management frameworks and practices.

Excellent communication skills, with the ability to effectively convey complex risk-related information to diverse stakeholders.

Demonstrated ability to work collaboratively across functions and influence senior management and executive committees.

Preferred Qualifications:

Bachelor’s degree in Risk Management, Finance, Business Administration, or a related field.

Professional certifications such as Certified Risk Manager (CRM) or Chartered Financial Analyst (CFA) are highly desirable.

Experience in the financial services industry, with a deep understanding of regulatory requirements and compliance standards.

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement