Job Description

Why Join Agilent HR Shared Services (HRSS)?

This is more than a leadership role—it’s an opportunity to redefine how HR serves and supports employees at scale. You will play a pivotal role in Agilent’s global HR transformation. At Agilent, your contributions will directly impact thousands of employees and help shape a best-in-class people experience.

You will be a strategic leader and change agent, responsible for the digital employee experience with HR. With a strong focus on continuous improvement, stakeholder collaboration, and innovation (particularly AI and automation), you will shape how employees engage with HR.

As we transform our HR model, we’re committed to creating an integrated, seamless, intuitive and empowering employee experience. This experience is largely shaped by our HR technology stack. Join us in transforming global HR shared services and shaping the future of work.

Position Summary:

As the AVP of HR Digital, you will be a key member of the HR Shared Services leadership team, reporting to the Global Head of HR Shared Services. This remote position can be based anywhere in the U.S. You will be responsible for the HR technology stack, including Workday HCM, Hana HR, HR reporting and analytics, and the rollout of AI across HR. You will work closely with HR and IT teams to create and drive an ambitious HR Technology roadmap, ensuring seamless integration, automation, simplification of processes, and optimization of HR systems.

You will be responsible for scaling services, optimizing processes, ensuring compliance, and embedding technology, particularly AI and automation, into our HR systems. With a strong focus on continuous improvement, stakeholder collaboration, and service innovation, you will shape how employees engage with HR.

Key Responsibilities:

Strategic Leadership & Transformation

Set the strategy and lead the design, implementation, and execution of the HR technology roadmap, aligned with Agilent’s broader talent and business goals

Collaborate with HR and IT teams to ensure the successful integration and optimization of HR systems

Technology & Innovation

Oversee the adoption and optimization of HR technologies, with a strong emphasis on Workday HCM, Hana HR, and AI/automation

Drive the rollout of AI across HR to enhance efficiency and user experience

Employee Experience & Service Excellence

Champion a culture of employee-centricity and high-performance, ensuring HRSS supports meaningful and efficient moments that matter

Leverage voice-of-employee (VoE) feedback, analytics, and benchmarking to continuously enhance the employee experience

Partner with the Global HR Support & Europe HRSS leader to implement a global HR support ticketing tool (ex: Service Now)

Vendor Management

Manage and build strategic vendor relationships, ensuring that service-level agreements (SLAs) and key performance indicators (KPIs) are met

Act as a key contributor to global RFPs, platform assessments, and decision-making on build vs. buy strategies. Partner with Global Sourcing to negotiate and renew contracts

Collaboration & Stakeholder Engagement

Partner with HR and IT teams to co-create solutions and drive the adoption of HR technologies. Partner with Legal to ensure compliance with data privacy

Serve as a strategic advisor and escalation point on complex technology issues

Partner with CoEs, HRBPs, and other HRSS teams to align services, co-create solutions, and drive adoption of HR technology

Communicate and manage expectations effectively with senior leadership and stakeholders

Operational Management

Ensure standardized, compliant, and efficient processes across HR technology operations

Lead a diverse, geographically dispersed team, managing day-to-day operations and long-term capability building

Governance, Risk, and Compliance

Establish and maintain strong governance practices, including documentation, knowledge management, and process controls

Ensure compliance with local and international regulations, internal policies, and audit requirements

Qualifications

Bachelor’s degree (or equivalent) in Business Administration, Computer Science, MIS/CIS, HR Management, or related field

10+ years of progressive experience in HR or IT roles, with a focus on technology

7+ years of leadership experience managing diverse, geographically dispersed teams

Expertise in HR technology, service delivery, and transformation initiatives

Strong track record in change management, service design, and performance improvement

Preferred

Experience in a global matrixed organization within the life sciences, tech, or professional services sectors

Knowledge of Agile, Lean Six Sigma, or other continuous improvement methodologies

Proficiency in English; additional language skills are a plus

Master’s degree (or equivalent) in Business Administration, Computer Science, MIS/CIS, HR Management, or related field

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least August 29, 2025 or until the job is no longer posted.

The full-time equivalent pay range for this position is $171,600.00 - $321,750.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Travel Required: Occasional

Shift: Day

Duration: No End Date

Job Function: HR