**Description** **BANC OF CALIFORNIA AND YOUR CAREER** Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the “bank”). Banc of California is one of the nation’s premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through its subsidiary, Deepstack Technologies. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more. At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values – Entrepreneurialism, Operational Excellence, and Superior Analytics – empower us in creating a dynamic and inclusive workplace. We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more. TOGETHER WE WIN® **THE OPPORTUNITY** The AVP, Business Process Administrator will serve as a strategic and operational partner to the EVP, Head of Payments, supporting the development and execution of initiatives across the Payments Division. This division encompasses both Card Issuing and Merchant Acquiring business units, which are currently in the early stages of development. As such, this role will play a critical role in building foundational processes, procedures, and reporting frameworks to support scalable growth and operational excellence. This role requires a dynamic leader with a strong blend of project management, executive support, and cross-functional coordination skills. This role will be instrumental in driving internal initiatives, preparing executive-level materials, and serving as a key liaison between Payments and other departments including Marketing, Risk, and Sales. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates. **HOW YOU’LL MAKE A DIFFERENCE** **Strategic & Operational Support** + Partner with the EVP, Head of Payments to support strategic planning and execution across the Card Issuing and Merchant Acquiring units. + Support functions including management of email inboxes and call center support. + Develop and implement new business processes, procedures, and reporting mechanisms to support the evolving needs of the Payments Division. + Monitor and analyze monthly performance metrics for the Payments business unit, identifying trends and opportunities for improvement. **Project Management** + Manage small to medium-sized projects within the Payments Division, ensuring timely execution and alignment with strategic goals. Projects that fall within the scale of the Enterprise Project Management Office (EPMO) will require alignment and coordination with EPMO to ensure the project management policies and framework are adhered to. + Coordinate cross-functional teams and resources to support project execution and resolve operational challenges. **Executive Communications & Reporting** + Prepare high-impact presentations and briefing materials for quarterly Payments Sub-Committee and Enterprise Risk Committee meetings. + Draft executive summaries, dashboards, performance reports and meeting minutes for senior leadership review. **Administrative Leadership** + Provide executive administrative support to senior leaders within the Payments team, including scheduling, meeting preparation, and follow-up coordination. + Maintain a high level of confidentiality and professionalism in all interactions. **Sales & Client Engagement** + Serve as the primary planner for Payments-related sales initiatives and client events, including logistics, content development, and stakeholder coordination. + Collaborate with Sales leadership to align event strategy with business development goals. **Marketing & Campaign Management** + Act as the liaison between the Payments Division and the Marketing team to support campaign development, sales materials and execution. + In coordination with Marketing track and report on the success of marketing initiatives, providing insights and recommendations to optimize future efforts + Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions. + Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action. + Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values. + Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct. + Performs other duties and projects as assigned. **WHAT YOU’LL BRING** + High School diploma or equivalent required. + Bachelor’s degree in Business Administration, Finance, Marketing, or related field preferred. + 4-6 years of experience in business operations, project management, or executive administration, preferably within financial services or payments. + Demonstrated ability to build and implement new processes and reporting frameworks in a fast-paced, evolving environment. + Strong analytical and presentation skills, with proficiency in PowerPoint, Excel, and data visualization tools. + Excellent organizational and communication skills, with the ability to manage multiple priorities and stakeholders. + Proven ability to work collaboratively across departments and influence outcomes without direct authority. **HOW WE’LL SUPPORT YOU** + **Financial Security:** You will be eligible to participate in the company’s 401k plan which includes a company match and immediate vesting. + **Health & Well-Being:** We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA). + **Building & Supporting Your Family:** Banc of California partners with providers that offeradoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family. + **Paid Time Away:** Eligible team members receive paid vacation days, holidays, and volunteer time off. + **Career Growth Opportunities:** To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more. **SALARY RANGE** The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors. Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition. **REFERRAL BONUS:** $2,500.00 USD Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor. Equal Opportunity Employer PacWest Bancorp and its affiliates are fully committed to the principles of equal opportunity and diversity. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.