Our client, Bloom Energy, a leader in clean energy, is seeking an Audio/Video Specialist to join their team. As an Audio Video Specialist, you will be part of the Unified Communications team supporting various departments. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer service orientation that will align successfully in the organization. "BEJOBS"

Job Title: Audio Video Specialist

Location: San Jose, CA

Pay Range: up to $50 per hr. 

Shift: m_F 8am-5pm 

Description:
As Audio Video Specialist, you will be responsible for performing Unified Communications and Audio/Video Production and other related work at Bloom Energy. The ideal candidate will assist in implementing converged/integrated networked Video Conferencing and Telecommunications solutions necessary to meet the requirements of the organization.  Establishes user-first communications systems by installing, operating, and maintaining video, voice, and data communications network circuits and equipment.  An integral part of the role is regular testing and maintenance of all hardware and equipment in Bloom’s Unified Communications ecosystem.

The ideal candidate will have a strong understanding of and passion for the user experience. Candidate must maintain a professional attitude, be a creative thinker, have strong problem solving skills and possess good customer service etiquette.

Responsibilities:

install, operate, and maintain audio, video, and telecommunications systems. Create user best practices and how to documents Familiarity with Zoom Phone and Teams Phone Gather user requirements and work with IT processes to implement new features Monitor and test conferencing systems and peripheral equipment and troubleshoot problems Cooperate with management to develop staff and improve their skills Follow industry’s standards and best practices. Assist with live web streaming, video conferencing, and video recording. Inspect rooms for damage, cleanliness, and document issues to be addressed. Troubleshooting A/V equipment when there are technical questions or problems related to A/V equipment and identifying appropriate solutions. Attention to detail Troubleshooting prowess under pressure/at a fast pace AV digital protocols knowledge/proficiency Able to travel between facilities in Fremont and San Jose
Skill Requirements
Maintain a high level of customer service and professionalism when interacting with executives and staff. Ability to handle sensitive information with discretion and maintain confidentiality. Excellent communication skills, with the ability to explain complex technical concepts to non-technical users. Strong problem-solving skills and a proactive approach to troubleshooting. Proven work experience as an audio, video, and communication technology specialist IP Telephony, H.323, SIP Must be able to work under presure Team player with customer service orientation 3+  years of working experience with Telecommunication equipment 3+  years of working experience with Audio Video equipment
Education Requirements                       
Must have high level of customer service and professionalism when interacting with executives and staff.  AVIXA (formerly InfoComm) CTS required (must have held in the past if not current) High School Graduate or GED Crestron DMC-D or similar is a nice to have

Additional Contractor Notes: This is a contractor role and therefore will be treated as hourly.  This person must fill out a weekly timecard for their agency. Any OT must be approved in writing from HM. Any travel must be approved in writing by HM and EXEC before it is scheduled.

This assignment is a maximum of 18 months

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

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