As a Service Technician on the Event Support Team, you’ll play a hands-on role in the diagnosis, maintenance, and repair of Battery Electric Vehicles (BEVs) that travel for marketing and brand events. This unique opportunity combines technical expertise with customer interaction, offering the chance to expand your skills while representing our brand and advancing the future of sustainable transportation.

Responsibilities:

Travel with the Marketing, Brand & Sales teams, providing technical support & upkeep of their vehicles  Diagnose and repair complex electrical systems, including high-voltage batteries, electric motors, and charging systems, with a focus on minimizing downtime. A capacity to creatively solve problems and think quickly in a fast-paced environment Confidently repair electro-mechanical issues and perform diagnostics Maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems Ability to problem-solve both Technical and Process-flow issues. SME (Subject Matter Expert) in at least 1-2 major repair categories Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions Demonstrate attention to detail and passion for creating positive client experiences Flexible work availability and ability to travel as needed to support Sales & Marketing efforts (up to 100% at times)  Support new market launches and gallery/service center openings  Other duties as assigned

 

Qualifications:

4+ years of experience as a Service Technician or Diagnosis Technician Enjoy direct customer interaction and supporting Marketing & Sales events  Flexible work availability and ability to travel as needed to support Sales & Marketing efforts (up to 100% at times)  Prior experience diagnosing and repairing High Voltage (HV) systems, Low Voltage (LV) systems, and Electric Vehicle powertrains Experience in luxury automobile repair environments Flexible work availability and ability to travel as needed to support Sales & Marketing efforts (up to and exceeding 80% at times) Ability to travel with limited notice. Exceptional ability to interface and collaborate with individuals, groups, and vendors An innate drive to maintain product and company reputation, always complying with company communications policies Provide technical support during press events and ensure that all vehicles are presented in the best possible condition. Customer facing experience exhibiting excellent written and verbal communication skills  Proficient in Microsoft Office as well as learn proprietary DMS software Ability to communicate effectively both verbally and written with Field Engineering Team pertaining vehicle preliminary diagnosis EPA 609 Certification Willingness to complete Lucid provided CPR training post hire Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

 

Preferred Qualifications:

ASE Certified Master Technician   At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.