Come Join Us! + 11 Paid Holidays + Up to 17 days PTO first year - start earning day one, 22 days off in year two + No work on Sundays - Facility Closed + Best in Class Benefits – Medical, Dental, Vision, wellness program and more! + 401K Matching $1 to $1 up to 6% annually + Tuition reimbursement for ASE Certifications + State of the art equipment and facilities with consistent car count + A free AAA Membership and numerous employee discounts + Trusted Brand for over 120 years with 60 Million+ members in North America . Responsibilities: + Arrange and/or administer transportation of customers during the repair of their vehicles via rideshare, rental or company vehicle + Performs needed clerical or administrative duties to support accurate record keeping and secure storage of documents within the location , Receive parts and process returns + Create, modify and finalize repair orders in the shop management system to act as a backup when Services Advisors are not available + Answer phones when necessary + Assist with invoicing and processing payments when necessary + Other duties as assigned by manager Knowledge/Skills/Abilities + Effective verbal and written communication skills in the language(s) required for the role, as justified for business necessity + Effective organization, interpersonal and negotiation skills + Ability to work scheduled hours as necessitated by business need + Math and computer skills with experience using software applications including word processing, spreadsheets, browsers, and email + Member service focus Education & Experience/ Licenses & Certifications + High School diploma or equivalent certification (GED) + Two years’ experience in retail/sales/service industry required + Valid driver license and acceptable driving record Work Environment/Physical Requirements + Ability to lift and or carry up to 40lbs + Sitting, standing, bending, kneeling, pushing, reaching, lifting -