Welcome page Returning Candidate? Log back in! Automotive BDC Representative - Rivertown Toyota Job Locations US-GA-Columbus Job ID 2025-34863 Category Customer Service/Support Type Regular Full-Time Overview

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Rivertown Toyota is part of the fast-growing Group 1 Automotive, a leader in automotive retail. We are seeking a qualified and customer-focused BDC (Business Development Center) Representative to join our team.This role is responsible for managing inbound internet and phone inquiries, confirming vehicle availability, and scheduling dealership appointments. The ideal candidate is detail-oriented, tech-savvy, and excels at multitasking in a fast-paced environment.If you're a customer service professional looking to advance your career with a respected and growing automotive organization, we encourage you to apply. Shifts follow: Schedule & Shift AvailabilityFull-time, in-office (40 hours/week)Shifts rotate weekly based on business needs:8:30 AM – 5:30 PM11:00 AM – 8:00 PMSaturday (when scheduled): 8:45 AM – 7:00 PM
(All with 1-hour lunch break)Flexibility required; schedule varies weeklyIf scheduled on Saturday, a day off will be given (Tue/Wed/Thu)No Mondays or Fridays offSaturday rotation: 2 on / 2 offWorkweek: Saturday – FridayClosed: Thanksgiving Day and Christmas Day (open all eves)Additional Details:Must be available for at least one shift window listed aboveNo set schedule; flexibility requiredIf working a Saturday, a weekday off (Tue/Wed/Thu) will be providedNo Mondays or Fridays offSaturday rotation: 2 on / 2 offWorkweek runs Saturday to Friday (important for payroll/overtime)Closed only on Thanksgiving Day and Christmas Day (open all eves) In addition to competitive pay, we offer our associates the following benefits:Health, Dental, Vision, Life, and Disability insurance401(k) plan with company matchPaid Time-OffEmployee Stock Purchase PlanEmployee Vehicle Purchase ProgramProfessional work environment, with job training and advancement opportunities Responsibilities Handle inbound leads (phone, Internet) and direct to appropriate contactContact present customers (phone, email) to maintain and improve customer loyaltyDeveloping a pipeline of sales and business opportunities (partnerships, etc.) leads through networking, cold calling, and referralsWork with sales department to develop sales strategies and techniquesResearch and stay current in consumer and industry trendsCommunicate industry news and trends to management and dealership employeesOutstanding Customer ServiceYou will be responsible for daily customer follow-upYou will be responsible for managing your own time and responding to leads promptlyYou are comfortable using Goggle search, multiple computer browsers at once, and speaking to customers via phone/email Qualifications High School diploma or equivalent a plusBilingual in Spanish and other languages are a PlusPossess an intermediate level of multi-tasking and computer skillsExemplary written and verbal communication skillsCustomer Relationship Management (CRM) software experience is a plusAbility to adapt to sudden business and industry changes as it directly effects automotive service operationAuto dealership retail new car experienceProven sales experience, preferably in the automotive industrySuperior communication and customer service skillsExcellent follow-through skillsSolid working knowledge of the InternetMaintaining a positive, can-do attitudeCustomer Relationship Management (CRM) software experience is a PlusGroup 1 is a Fortune 250 company that offers a team environment, great benefits and ongoing training and support or its associates. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend. *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Connect With Us! Not ready to apply to a position? Sign-up to let us know about your interest in a career with Group 1 Automotive. Application FAQs

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