We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Change Delivery Manager oversees deployment planning, change management, and readiness to implement the digital solution across the business. Serving as the central point for deployment, they facilitate cross-functional communication, manage launch planning, and coordinate go-to-market activities to ensure smooth solution rollout and adoption.

Scope of Support

Leads the implementation of new digital solutions developed by the Automation FactoryDrives deployment planning by coordinating timelines, deliverables, and resource alignmentManages daily delivery activities to ensure organizational readiness and seamless change executionBuilds and maintains strong relationships with key stakeholders to drive engagement and alignmentDevelops and maintains comprehensive deployment plans to support successful rolloutsIdentifies, escalates, and mitigates delivery challenges, risks, and dependenciesFacilitates coordination across business, technology, and change teams to ensure delivery continuityExecutes communication strategies to build awareness, alignment, and transparency around change initiativesCoordinates go-to-market activities to drive adoption and maximize business valueTracks and monitors delivery progress to ensure milestones are met and issues are addressed proactively

Experience, Skills & Qualifications

Bachelor’s or Master’s degree in Business, Communications, Information Systems, Organizational Change, or related fieldProsci Change Management certification or formal training in the ADKAR model (preferred)5 or more years of experience in change management, deployment planning, or business readiness rolesDemonstrated experience coordinating digital solution rollouts, managing cross-functional communication, and supporting adoption strategiesStrong knowledge of change management frameworks and delivery methodologies (Agile, Waterfall, or hybrid)Proven ability to manage implementation schedules, delivery milestones, and stakeholder alignmentSkilled in developing and executing communication, training, and go-to-market plansEffective in identifying and addressing delivery risks and organizational readiness gapsStrong organizational, planning, and time management skillsExcellent written and verbal communication, presentation, and facilitation skillsProficient in Microsoft Office and planning tools (e.g., SharePoint, Smartsheet, MS Project, Jira)Strong interpersonal and relationship-building skills with the ability to influence without authorityAdaptable and resilient in fast-paced, dynamic environments

At RSM, we offer a competitive benefits and compensation package for all our people.  We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.  Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits   https://rsmus.com/careers/el-salvador.html. 

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Salvadoran Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.