By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Auto Desk Adjuster - Chicago - in office **PRIMARY PURPOSE** **:** We are onboarding Auto Desk Adjusters for multiple in office roles that are long-term assignments with our client’s growing Claims department in **Bedford Park, Illinois and Oak Brook, Illinois.** Using your expertise, you will analyze, investigate, and adjudicate general auto claims within company standards and industry best practices while negotiating settlements and containing costs. You will bring professional, prompt, and proper closure to claims requiring investigation due to possible coverage issues, liability and/or damages. **DUTIES & RESPONSIBILITIES** + Manage general auto claims by gathering information to review and determine course of action on each file assigned, utilizing technical knowledge and experience for the purpose of supporting final disposition of a loss + Investigate, prepare evaluation, and settle loss files for insureds and claimants; follow up as needed relative to obtaining of proper information/documentation to resolve claims in a timely manner; keep accurate and relevant documentation of file activity on each claim assigned including coverage liability, status and damages that are applicable for each claim; ensure claims coding is correct + Approves and processes assigned claims, determines benefits due, and manages action plan pursuant to the claim or client contract; communicates claim action with claimant and client + Work directly with internal and external customers to develop evidence and establish facts on assigned claims + Organize, plan and prioritize work activities to keep up with current assignments and to ensure prompt conclusion of claims + Honor/decline/negotiate first- and third-party general liability or general casualty claims upon completion of coverage/policy investigation and analysis of damages and liability + Prepare and present claim evaluations for appropriate settlement authority + Notify the Underwriting Department of any adverse information uncovered during claim investigation + Be knowledgeable of unfair claim practices in states where our client operates + Conduct business with vendors in a manner with maintains a reasonable expense factor and upholds the company's reputation for quality service; maintains professional client relationships + Provide customer service both to internal and external customers + Handle other duties as assigned **MINIMUM QUALIFICATIONS** + **Must be able to work in person from the Bedford Park or Oak Brook office** + Bachelor's degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred + Ability to secure and maintain the State adjusting licenses as required for position + 2-3 years previous auto insurance or other auto related experience or equivalent combination of education and experience required + Excellent analytical, organizational, interpersonal and communication (verbal, written, phone) skills + Licensed Claims Adjuster where required by state statutes + Bilingual ability (Spanish) is a plus + Previous supervisory experience welcome **Skills & Knowledge** + Subject matter expert of appropriate insurance principles and laws for line-of-business handled and cost containment principles as applicable to line of business. + Excellent oral and written communication skills, including presentation skills + PC literate, including Microsoft Office products + Analytical and interpretive skills + Strong organizational skills + Excellent interpersonal and negotiating skills + Ability to create and complete comprehensive, accurate and constructive written reports + Ability to work in a team environment **WORK ENVIRONMENT** When applicable and appropriate, consideration will be given to reasonable accommodations. **Mental** **:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines **Physical** **:** Computer keyboarding **Auditory/Visual** **:** Hearing, vision and talking _As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $25-$26/hr._ Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.** **Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**