Our Company SpringHealth Behavioral Health and Integrated Care Overview Responsible for obtaining and tracking authorization for all patients for whom their insurance requires pre[1]authorization, and ensuring the agency has the authorization required to bill for services provided. Responsibilities + Answer telephones and provide excellent customer service to our professional staff and insurance representatives + Run and utilize computer reports regularly + Observe confidentiality and safeguard all patient related information + Provide accurate, complete updates to Agency management on status of authorizations for all patients requiring treatment authorization + Ensures authorization is obtained and tracked for all patients whose insurance requires pre-authorization + Is responsible for seeing that objectives are implemented, follows, and promotes agency policies and procedures + Ensure all authorization requests are documented clearly + Participate in the orientation and education of other employees as relates to Authorization department + Observes confidentiality and safeguard all patient related information + Notifies Supervisor of problems in a timely manner and works to help provide solutions + Completes ongoing education requirements and demonstrates ongoing competency in required areas + Other duties as assigned Qualifications + High school graduate or GED + Minimum of one year of experience in Health Care billing and/or authorization practices + General knowledge of the framework, organization, and function of home care + Sound knowledge of health care operations and third-party reimbursement + Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications + Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively + Ability to work independently and in a team environment + Excellent, oral, written, and interpersonal communication skills + Professional appearance and demeanor About our Line of Business SpringHealth Behavioral Health and Integrated Care, an affiliate of BrightSpring Health Services, offers a holistic approach and integrated care for people with cognitive, developmental, or intellectual disabilities who often need additional resources. The behavior analysts, therapists, social workers, counselors, and psychologists at SpringHealth combine their expertise to deliver high-quality behavioral services for clients to live more positive, active, and social lives. For more information, please visitwww.springhealthbehavioral.com. Follow us onFacebook (https://www.facebook.com/SpringHealthBehavioral) andLinkedIn (https://www.linkedin.com/company/springhealth-behavioral) . Additional Job Information Ideal candidate would have ABA background in billing or authorizations ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com . Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information. Job LocationsUS-KY-LOUISVILLE ID 2025-169161 Line of Business SpringHealth Behavioral Health and Integrated Care Position Type Full-Time