**Job Title** Audio Visual / Office services Associate **Job Description Summary** JOB SUMMARY: Provide high-level customer service in a large corporate environment for a global professional services client. Engage at the appropriate level to support contracted service lines to include audio visual, mail, print (MFD troubleshooting and maintenance), hospitality, facilities and audio/visual. Pick up and deliver copy jobs, faxes, and packages. Advise colleagues of mailroom protocols as needed. Assume accountability for all support functions for assigned floor(s) **Job Description** **ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:** + Test and troubleshoot AV equipment prior to scheduled meeting time, utilize established checklist + Report issues with AV equipment to ensure quick resolution + Familiar with Zoom software/hardware setup and functionality + Delivery and pick up USPS and accountable mail (Fed Ex, UPS, DHL, messenger and other incoming packages throughout floors to and from mailroom + Keep inventory of all supplies in mail areas-includes USPS and accountable mail + Assist and notify end users of mail and shipping protocols + Audit and update mail lists as needed + Support confidential document shredding in accordance with stated policy + Arrange and maintain conference rooms for meetings, lunches, and various events + Maintain inventory of all office supplies (general supplies, paper, toner, etc.) + Use of high speed MFD’s (multi-function devices) + Provide service, colleague support and 1st level maintenance for MFD’s + Monitor assigned floor for facilities related issues such as lights outages, carpet stains, wall damage, etc. and report accordingly + Ensure pantries have adequate supplies and replenish as needed + Maintain coffee and ice machines + Distribute firm wide distributions as needed; desk drops. + Post client signage as requested in designated areas + Execute morning facilities checklist on assigned floors + Clean and make ready workstations/offices for new hires + Responsible for storage, transport and replacement of CO2 tanks for soda/water machines + Collect glass and dishware, load, wash and return items to designated floor locations + Clean out refrigerators weekly + Assist other OSA’s as needed to meet demand + Work overtime as needed to assist with special projects + All duties as assigned + Must assist in providing services in all service lines in addition to primary role **JOB REQUIREMENTS & QUALIFICATIONS:** + Able to lift 50-75 lbs. + High school diploma or equivalent (GED) + Copier/fax/FedEx/postage machine knowledge + Zoom conferencing software/hardware knowledge + Basic computer skills **SPECIAL SKILLS:** + Ability to handle multiple tasks + Strong interpersonal skills + Strong customer service skills + Strong organizational skills + Ability to work with minimal supervision + Outstanding punctuality/attendance record Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $25.00 - $25.00 C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at **1-888-365-5406** or email **HRServices@cushwake.com** . Please refer to the job title and job location when you contact us. INCO: “C&W Services”