If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of
ATM Maintenance Administrative Analyst

Role Purpose:

This role is responsible for document, report and data analyse everything regarding the over 300 requests of Self-service ATMs Network in a timely manner and with continuous contact as Third Party Vendor Manager for Contracts, Payments and Incidences Management. The owner of this role act as business analyst that review the incidences tickets regarding the ATMs Maintenance status and deliver the analysis and actions to give them support by vendors contraction.

Main Activities:

Respond in a timely prior manner to over 300 tickets asking maintenance for ATMs Self Service MachinesInteract with vendors as a Third-Party Manager in awareness of cost, contracts, and timelines for service hiringDeliver Support and Status to the Global Team completely in an English Conversational form by online sessionsDocument management - disseminating information, drafting presentations, file and document managementData processing - data entry, basic data analysisRecord administration – maintaining records, information resources and data sourcesCo-ordination - co-ordination activities, arranging resources, meetings, services and suppliesWork effectively with cross-functional teams to achieve business goals.