Key Responsibilities:

Collect and synthesize external research for product development and product positioning as well as conduct primary research and analysis on customer needs and behaviors, distribution channel performance and behavior, competitors and their product offerings and specific business situations that may be needed.Oversee the development and maintenance of multiple market research functions including competitive product intelligence, investment platform intelligence, and proprietary research.Provide the Management team with insights/recommendations based on accurate and current intelligence needed to set product strategy and make business sound decisions.Ensure a steady flow of relevant competitive information is provided to Senior Management, Sales, and Product Management teams.Identify and evaluate industry, market and product trends, existing and emerging competitors, investment platform intelligence, and other factors affecting the business environment.Develop an extensive network of industry contacts through regular attendance at industry trade shows and conferences.Proactively develop individual industry relationships through one-on-one conversations and meetings.Through the exchange of ideas and information with both internal and external contacts, monitor industry trends and report on new developments that may affect our business.Encourage a flow of information to and from internal contacts, to capture intelligence gathered in the field.Proactive involvement with strategic product development discussions and develop internal network of contactsSelect and manage research vendors, identifying and recommending new sources of research.Design questionnaires, conduct telephone and written surveys to gather information from customers and partnersUse company databases to gain insights on customer and partnersOversee the development and distribution of periodic reports on sales activity, business trends, and market share analysisManage relationships with industry organizations and consultants . Ensure that these organizations have current and accurate information on the Company and its product offerings

Job Requirements:

Minimum Bachelor degree. BS in Marketing or Related Field3-5 years of industry experience, including management experienceProven leadership skills; ability to effectively influence and negotiate with internal and external partiesAbility to apply statistical techniques, interpret and report data, and develop recommendations for actionKnowledge of product lines, investment platform, distribution, and administrationDemonstrated effective management skills, including strong project management capabilities, a strong leadership presence, and the ability to overcome barriers and drive change.

When you join our team:

We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Boston, Massachusetts

Working Arrangement

Hybrid

Salary range is expected to be between

$71,550.00 USD - $119,250.00 USD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency

Company: John Hancock Life Insurance Company (U.S.A.)