Department:

Supply Chain Management

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Assistant Manager Tech Ops Supply Chain Management (SCM) invests in the future of Southwest’s People by leading a Team of Project Managers supporting key initiatives across our Aircraft Maintenance supply chain by providing task execution support, project management guidance, and career development. This role blends hands-on leadership with technical expertise — implementing agile frameworks, managing system deployments, and driving supply chain improvements through data and process optimization. This role works collaboratively with Teams in Tech Ops and throughout the Company to support Tech Ops material planning and tooling. The Assistant Manager Tech Ops SCM is excited to drive actionable outcomes by transforming database insights, optimizing material planning systems, and leading cross-functional teams to achieve measurable results to drive the future of Southwest. 

 

Additional details: 

The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours. 

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. 

 

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.  

Model the Southwest WayGuide and lead Team Members using SWA talent management practices to coach, develop, and engage EmployeesAdhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environmentInvest in Leadership and self-growth through participating in continuous learning and development

ResponsibilitiesSupervise and lead the day-to-day work for a team of Professional Employees who utilize various technical systems to plan and execute supply chain operations in support of maintaining a 14 CFR Part 121 Carrier’s fleetCommunicate and promote operational goals and strategic initiatives across the Department, fostering collaboration and change adoptionCultivate Employee development, growth, training, or relevant skillsets while also conducting performance evaluationsDevelop presentations, reports, and status updates for Department Stakeholders incorporating technical aspects and impact analysis for intradepartmental Stakeholders and Senior LeadersProvide subject matter expertise for all complex operational, financial and contractual supply chain issues as well as being the primary point contact for escalation and budget managementDirectly monitor the planning and execution of a team of individuals by balancing workloads and making adjustments as needed to maximize efficiency within the operation.Partners with Risk and Compliance Team to support internal and external conformance to key Sarbanes Oxley controlsSupport the development of project plans, prioritization and successful execution of strategic initiativesIdentify potential improvement opportunities through data analysis with focus on technical or strategic advancementsIdentify initiatives and propose potential solutions to lower total cost of ownership for SouthwestPerform other job duties as directed by Leaders

Knowledge, Skills and AbilitiesKnowledge in supply chain management/lifecycle and aviation, aerospace, logistics, or similar industriesKnowledge of business and management principles involved in strategic planning, leadership technique, production methods, and coordination of people and resourcesAbility to use business systems and available information to effectively oversee, prioritize strategic initiatives, drive daily operations, delegate responsibility, and promote a positive work environment for Team Members, while also demonstrating proficiency in learning and adapting to various technology systems commonly used in supply chain managementAbility to manage partnerships and resolve complex issues with cross-departmental stakeholders utilizing change management principles while adhering to FAA/Regulatory, Financial, and Quality Compliance standards.Skilled in verbal and written communication with the ability to articulate views concisely and convincingly to Employees and LeadersSkilled in assessing performance of self, other individuals, or organizations to make improvements by motivating, developing, and directing People as they work, identifying the best people for the job and taking corrective action as neededSkilled in supporting, developing, and training the development of project charters and the timely execution of all deliverablesAbility to successfully lead a Team through changing business environments, processes, and tools within the aviation and airline industryStrong risk management and decision-making abilities, with a focus on anticipating and addressing change-related risks, while evaluating strengths and weakness of alternative solutions or approachesSkilled in identifying complex problems and reviewing related information through problem solving and data analysis to develop and evaluate options and implement solutions while considering change implicationsKnowledgeable in change management methodologies, including assessing impact, developing plans to implement change, and influencing adoptionAbility to read and comprehend various technical documentation such as: Complex engineering documents, Service Bulletins, Airworthiness Directives, Component Maintenance Manuals, and Illustrated Parts CatalogsEducationRequired: High School Diploma or GED

ExperienceFully functioning, broad knowledge in:Indirect People Leadership or peer mentoring with focus on leading a Team or project through process changes, change management and continuous improvement initiativesExperience in the aviation/airline industry or similar sectorsSystem administration with various technologies (e.g. SAP ERP/VIM, Maintenix, Aeroxchange, QuickBase database management, Alteryx, Tableau, Salesforce, Workiva, Service Parts Mgmt)Preferred: Advanced understanding of database fundamentals and data structures, including the ability to interpret data models and leverage database queries to extract, transform, and analyze data to support operational decisionsPreferred: Experience with supply planning tools and inventory optimization platforms, including familiarity with Material Requirements Planning (MRP), Demand Planning, and Inventory Management systemsPreferred: Background in supply chain system implementation and integration, with experience in managing cross-functional system deployment projects and understanding system data flows and dependenciesPreferred: Experience developing and delivering training materials or workshops to support system adoption and change management initiatives

Licensing/CertificationN/A

Physical AbilitiesAbility to perform work duties from limited space work station/desk/office area for extended periods of timeAbility to communicate and interact with others in the English language to meet the demands of the jobAbility to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other QualificationsMust maintain a well-groomed appearance per Company appearance standards as described in established guidelinesMust be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986Must be at least 18 years of ageMust be able to comply with Company attendance standards as described in established guidelinesMust meet confidentiality expectations as to confidential, proprietary, and sensitive Company informationDay shift with the ability to work other shifts as needed with little to short notice in support of strategic activities or critical problem solvingPossible travel domestically and/or internationally 10-20% with flexibility needed to support strategic activities or critical problem solving

Pay & Benefits: 
Competitive market salary from $110,900 per year to $123,200 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.

Benefits you’ll love: 
• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**
• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents
• Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
• Explore more benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount doesn’t guarantee employment for any particular period.
**401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position.
*** Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.

Job Posting End Date
07/20/2025