Under policy direction of the Medical Director with support of the Intern Directors provides professional medical, nutritional, dental and surgical diagnostics andtreatment of companion animals.Knowledge, Skills and Abilities:• Professional mannerism and appearance.• Good interpersonal skills.• Positive and friendly attitude.• Ability to communicate directions and instructions clearly and effectively.• Ability to earn respect from coworkers.• Ability to make decisions.• Respect for clients and their pets.• Willingness to work with clients and their pets.• Willingness to learn and use computer.• Ability to work under stress.• Practices the highest standard of medicine.• Uphold the veterinary code of ethics.Education and Experience:• A Doctor of Veterinary Medicine (DVM) degree, or equivalent, from an accrediteduniversity.• A license to practice in the state in which he/she is employed.Authority:• Directs and guides Veterinary Technicians, Veterinary Assistants and any otheremployee interacting with pet care.Physical Requirements:• Dependable attendance is required.• Any allergies to animals must be controllable through medication.• Must be able to lift 40 pounds.• Must be willing to work long or irregular hours under pressure conditions.• This position requires the ability to walk, bend, stand and reach constantly during aminimum 8-hour day.• Visual acuity sufficient to maintain accurate records, recognize people and understandwritten directions.• Ability to speak and hear sufficiently to understand, give information in person and overthe telephone.• Fine motor skills adequate for utilizing hospital equipment such as electric clippers,scalpels, syringes, radiology equipment, laboratory equipment, computers, etc.Duties:The following is a partial list of essential job responsibilities. This list may be revised at any timeand additional duties not listed here may be assigned as needed.1. Patient Management2. Client Management3. Administrative Management4. Staff Management5. Professional ResponsibilitiesPatient Management:• Cares - remembering that the patient’s well being is the first priority.• Continually improve the quality of patient care through studying veterinary journals andtexts and by attending seminars. VCA has established a minimum 30-hour per yearrequirement for continuing education for each veterinarian.• Perform examinations, diagnostic, medical, surgical and dental procedures in a way thatwill deliver the highest quality care while minimizing patient stress and discomfort.• Recommend referral to one of the other VCA doctors or a specialist when this is likely tosignificantly improve the prognosis.Client Management:• Will promote and participate in the principles of the VCA Mission Statement, Three Stepsof Service and VCA Standards of Client Service and that the above is known andpracticed by all employees.• Develop rapport with clients.• Determine client’s needs and wishes.• Question the client to ascertain the patient’s past medical and surgical history as well asa description of the current presenting signs.• Explain physical examination findings.• Recommend the appropriate preventive health care, including vaccines and appropriatenutritional products and protocols.• Recommend and explain plans for diagnostic procedures and for medical and surgicaltherapies; methods for home care procedures and follow up plans.• Give the client a prognosis of the pet’s problems.• Generate fee estimates for recommended procedures and presents them to the client.• Keep clients informed regarding the status of their pet and results of diagnostic tests.• Provide telephone consultation, including follow-up calls for progress reports, etc.Administrative Management:• Maintenance of client/patient medical/surgical records.Page 3 of 41. Completely “SOAP” the patients medical records:• S = Subjective analysis of problem (history)• O = Objective analysis of problem (symptoms)• A = Assessment of problem (diagnosis)• P = Plan of dealing with problem (treatment)2. Make certain all necessary logs are kept up to date through established protocolsand guidelines:• Surgical logs• Narcotics logs• Radiology logs• Laboratory logs• Any other logs• Accurately charge clients for all services performed.• Participate in the planning, execution and analysis of various methods of improvingdelivery of services to clients.• Support and participate in VCA marketing and promotional events and programs.• Ready to report to work when the need arises.• Contribute to maintenance of a comfortable, clean and safe environment of which theclients, the staff and the management can be proud.Staff Management: Professional Staff:• Ensure an atmosphere of cooperation and mutual respect.• Keep patient records complete and up-to-date to assist colleagues in follow-up andfuture management of the patient.• Provide consultation when requested and assisting with diagnostic, treatment andsurgical procedures.• Ensure that credit is accurately given for procedures performed by each veterinarian.• Maintain communication with clients when their pet’s primary veterinarian is notavailable.Staff Management: Technicians/Assistants:• Maintain an atmosphere of cooperation and mutual respect.• Clearly prescribe detailed directions regarding drug doses, routes, times, and rates foradministration, diagnostic medical, surgical and dental procedures and instructions forpatient monitoring.• Assist technicians where necessary and fostering an educational environment.• Provide instruction in client education, diagnostic and treatment procedures, andanesthesia, care of instruments, surgical assisting and dentistry.Staff Management: Receptionists• Maintain an atmosphere of cooperation and mutual respect.• Expedite the generation of fee estimates for recommended procedures and the invoicingof client charges for outpatients and for patients to be discharged.• Clearly record information, in a timely manner, regarding medications and supplies beingdispensed.Page 4 of 4• Assist receptionists in providing answers to client’s questions.• Provide education regarding basic pet health to assist them in advising clients whenscheduling appointments for examinations and various procedures.Professional Responsibilities:• Honesty in dealing with clients and colleagues.• Maintain an attitude and appearance that reflect favorably on the profession.• Empathy for colleagues when questions of clinical judgment arise.• Share information and concerns with other members of the profession by attendingveterinary meetings regularly.• Provide advice and encouragement to potential newcomers to the profession.• Represent the hospital to the professional community and the general public asrequested.• Model an “owner” mentality in hospital by demonstrating willingness to assist allemployees for the success of the hospital.Compensation:Salary: $80,000.00 / annual

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Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

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