**Company description** Publicis is an omni-channel communications agency with over 600 employees across our Canadian operations. The office is the largest in our industry in Canada and boasts talent across various disciplines of marketing and advertising expertise. Publicis carries a balanced split of Canadian, U.S. and Global clients for which we are Agency of Record. Publicis supports a range of D&I actions through our Driving Change team as well as giving back to the community through a long-standing participation in the Out of the Cold Program. With a strong, active and familial culture, Pub United is the agency’s social club, hosting events as wide reaching as Curling, Trivia Nights and more. **Overview** As Associate Technical Director you will provide leadership and oversight to our CRM and web development practices, closely collaborating with cross-functional teams to ensure the planning and delivery of robust and sound solutions. This role requires a balance of technical expertise, analysis, and effective communication to ensure high quality outputs that align with organizational objectives. **Responsibilities** + Provide technical leadership, oversight, and mentorship. + Collaborate with project stakeholders to define technical requirements, translating business needs into actionable technical solutions. + Technical assessment and solution design. + Develop and maintain technical standards. + Support with troubleshooting and resolution of technical issues. + Documenting solutions. **Qualifications** + Experience with at least one CRM platform (e.g., Salesforce Marketing Cloud, Adobe Campaign/Marketo, Braze). + Data saavy with solid foundations in data flows and validation. + Experience building landing pages, microsites, and websites. + Familiarity with consent and data privacy regulations (CASL, GDPR), and accessibility standards (WCAG). + Effective communicator, able to explain and discuss technical concepts with non-technical stakeholders + Minimum 5 years of experience in CRM and/or web development roles. **Additional information** Publicis Canada is committed to building a diverse workforce representative of our community. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. If you require a specific accommodation please contact Human Resources.