Join Publix Technology - Where Innovation Meets Impact

Publix Super Markets, Inc., the largest employee-owned company in the U.S., is powered by a dynamic technology team of 2,100+ associates. We deliver modern, cutting-edge solutions to 1,400+ stores and over 200,000 internal team members across 8 states.

Whether you're passionate about IT security, platform engineering, architecture, software development, or infrastructure, we offer exciting career paths at every level—from internships to technical leadership.

Be part of a Fortune “100 Best Companies to Work For” and help us build more than just great subs—build the future of technology for Publix.

Join Publix Technology as an Associate Technical Support Analyst on the Request Services and Change Management team. This team is responsible for working with various business areas across Publix to analyze their requests for modifications to computing hardware, software, and/or access to various systems (LAN, Host, Unix, SAP, etc.).

Responsibilities:Facilitate change review meetings, including scheduling, documentation, and follow-up.Manage and maintain process documentation for request and change management.Oversee change records from initiation to completion.Resolve record-related issues, identifying root causes and implementing solutions.Support process improvement initiatives for request and change management.Ensure compliance with Publix Information Security Policy.Review and validate peer work for accuracy and adherence to standards.