Costa Rica, Costa Rica
53 days ago
Associate System Engineer

Job title: Associate System Engineer
Work Location: Ultra Lag
Experience:  2+ years
Education Qualification:  University degree or proven experience in related areas

Roles and Responsibilities:

Assist internal teams with configuration validation in support of sales opportunities.  Collect and acquire data for use in the creation of sales plays and lifecycle management programs and processes.   Work with established programs and sizing tools to provide customers with a product performance solution that meets and exceeds their expectations Be involved in the Account Planning process as part of a larger team Assist with solution designs and will be brought into opportunities and mentored as part of an opportunity team.  Will have the ability to take point on simple designs where appropriate Assist prospects and customers with basic demonstrations, system configurations, feature adoption, and answers to technical questions  Work with established programs and sizing tools to support customer pursuits  Work cross functionally with internal departments such as Customer Support, Professional Services, Renewal, Sales Operations, and Order Management.

Required Skills & Desired Skills:

Advanced Oral English, Microsoft 365/Google Workspace, Salesforce.com or any other CRM system BS in Computer Science, Engineering or other technical degree and/or equivalent experience 2+ years of experience (technology industry preferred)  Strong phone presence and experience in a high-volume customer interaction environment Conscientious attitude and dependability, strengths in teamwork and communication Confident, articulate and professional speaking abilities, and a strong ability to listen Ability to collect data, identify problems, establish facts and draw valid conclusions Preparation and delivery of technical product and architecture presentations Passion for technology and aptitude to learn new technologies Self-motivated individual with the ability to work independently and proactively, while applying a high level of business and technical acumen to a variety of situations Demonstrated listening, written communication and product presentation skills Ability to handle multiple tasks and projects, in real-time scenarios Apply critical thinking techniques to work through customer situations and interactions Knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN) preferred Salesforce.com experience helpful Knowledge of VMware, Windows, UNIX OS variants (Linux, AIX, …), NFS file systems and network environments helpful Follow us on LinkedIn to know about our latest job openings! Submit the form below to apply

Name(Required) Email(Required) Phone(Required)Do you have B2B experience?(Required)YesNoDo you have experience managing clients/customers?(Required)YesNoDo you have an advanced English level (C1)?(Required)YesNoHave you completed the following level of education: Bachelor's Degree?(Required)BasicIntermediateAdvancedHow many years of work experience do you have using Salesforce?(Required)0-1 year1-3 yearsmore than 3+ yearsHow many years of work experience do you have with Microsoft Office?(Required)0-1 year1-3 yearsmore than 3+ yearsWhat are your salary expectations?(Required) Current Location(Required) Candidate Legal ID(Required) How did you first learn about our company?(Required)FacebookInstagramJob PortalsLinkedIn AdvertisementEmployee ReferralJob FairUniversity/CollegeOur Careers WebsiteOtherPlease select one of the following options:Attach Resume(Required)Accepted file types: pdf, docx, doc, Max. file size: 10 MB.Other (please specify)(Required)

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