Assisting Associate Events Managers in handling and implementing Sports and special events.
Follow workflow and activate logistic plan of all event elements with the consent with different LOBs and make sure all event related information are well communicated and followed up
Work closely with Guest Service, DRC, RCC and Sales Service to facilitate guest enquiries handling
Assisting Associate Events Manager on guest communication materials for the events and ensure all related information is accurate
Assist on runners guides and liaise with LOBs for related content
Handling and manage vendor on runners pack redemption/delivery and on event days’ support
Logistic support on event materials for Event Center/Running route setup
Handle leadership run related arrangement, including briefing to LOBs reps, invitations, run pack delivery, on-day guests handling & arrangement, ceremony seating plan
Handling environmental measure with FS
Plan and implement on-day logistic planning for redemption and event days
Handling information center on both redemption days and event days
Cross-U/extra shift CMs arrangement with event day operation
Wrap up after event in terms of reports, inventory and evaluations
Responsible to manage event in professional manner in best efficient and effective ways possible
Maintain the best Disney’s service qualities through managing guest expectation and implementing event elements
Requirements
High School Diploma
1-3 years’ experience within Operations
At least 1 year Disney experience
Ability to manage multiple priorities with strong organizational skills
Strong written and verbal Communication Skills
HKProfessional #LI-CL1