Job Purpose  

Perform complaint sample verifications and complete documentation related to complaint sample verifications. Conduct regular equipment standardizations. Develop, review and revise SOPs, Forms, and Wis. Identify and investigate nonconformances. Generate and execute CAPAs as needed. Execute special projects assigned.

Major Accountabilities 

Inspections of complaint samples are accomplished per SOP and quality standards, while meeting the productivity thresholds. Ensure instruments are compliant with calibration / verification requirements as stated by Alcon and/or manufacturer guidelines. Assigned NCRs are adequately investigated and CAPA’s are appropriately identified and completed on time. Interacts with internal and external contacts to provide clear, straightforward, effective, and factual communication and information. Responsible in new equipment qualification. Maintains awareness of the roles of immediate team members and the work function. Responsible to adhere to the Alcon Code of Business Conducts and Alcon Health, Safety and Environment Standards. Responsible to observe and ensure full compliance with Information security policy.

Key Performance Indicators   

Completion of tasks accurately and in time to meet department deadlines and internal and external customer needs i.e.:-

Samples verification completion – zero overdueSamples delivery to AVS/FTW – as per estimate arrival planAnalyst qualification completion – within 3 months upon assignedNew Equipment Qualification completion – within project timeline

  

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