Role Purpose:

Support the execution and continuous improvement of our app and web experiences. As Associate Onsite Manager, you play a key role in bringing campaigns to life, managing daily content updates, and ensuring everything from banners to product placements is accurate, engaging, and optimized for conversion. You’ll collaborate across teams, learn fast, and help shape how customers interact with our platform every day.

Role Details – Key Responsibilities and Accountabilities:

The Associate Onsite Manager assists in the planning, setup, and day-to-day execution of campaigns and content across the website and app. Working closely with the Onsite Manager and other teams, you’ll manage merchandising updates, QA content before go-live, track key metrics, and help maintain a clean, relevant digital shelf. This role is ideal for someone hands-on, detail-oriented, and passionate about e-commerce and user experience. 

Execute and QA banners, category updates, and campaign pages using CMS toolsAssist in promotional setup including deep linking, tagging, and voucher applicationMaintain the campaign and push notification calendar in coordination with CRM and marketingMonitor content accuracy, product visibility, and page layouts regularlyCollaborate cross-functionally with commercial, creative, CRM, and digital teamsSupport analytics tracking, pulling performance data to help guide improvementsBenchmark competitor sites and propose creative merchandising enhancements

Disclaimer: This role description reflects the general details considered necessary to describe the principal responsibilities of the role identified and shall not be construed as an exhaustive description of all the work requirements inherent to success in the role.

Definition of Success

Accuracy Rate of Published ContentOn-Time LaunchesEngagement Metrics (CTR, Bounce Rate, Add-to-Cart Rate)Task Completion & QA ScoreSupport Contribution to Campaign Success

Functional/Technical Competencies

CMS Familiarity (e.g., Salesforce Commerce Cloud, Magento)Google Analytics or similar reporting toolsExcel/Google Sheets fluencyQA across devices and platformsBasic knowledge of tagging and deep linkingTeam collaboration and task tracking tools (e.g., Trello, Jira)

Qualification, Experience & Skills:

Minimum Qualifications/education

Bachelor’s degree in business, marketing, or a related field

Minimum experience

2–3 years in e-commerce, merchandising, or digital content roles

Skills

Detail-focused, organized, able to manage multiple tasks, strong written English and Arabic