**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. Our dedicated teams combine and deliver centralized support and solutions for the clinical trials, collaborating to improve processes, cycle and flexibility. We partner with our sites, businesses and colleagues around the world to decrease startup timelines and go above and beyond. Summarized Purpose: Manages staff and leads functional site payment teams. Responsible for ensuring that all project deliverables meet the customer’s expectations and the contracted deliverables. Oversees project delivery and leads escalated actions to resolution. Assists in developing departmental procedures and documents. Assists in identifying performance trends, developing improvement, and managing risks. A day in the Life: • Leads staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations. • Approves courses of action on salary administration, hiring, corrective action, and terminations. • Reviews and approves time records, expense reports, requests for leave, and overtime (if applicable). • Provides leadership and guidance to departmental employees. • Oversees project delivery, ensuring that individual project targets are met, and services are provided according to the highest quality standards, policies, and procedures. • Ensures best in class delivery of payments to investigators. • Assist in developing policies, procedures, and training materials. • Assists senior managers in analysis of reports, metrics and escalation trends and developing and implementing improvements. • Support senior managers or may participate in work streams as the subject matter expert. • Presents at project review meetings and manages escalated actions to resolution. • Provides effective risk management for assigned studies to maintain high customer satisfaction, contain costs and manage timelines. • As needed, provides QC and approval of site payments, site set-up, budget entries, milestones, contracted payees, reimbursements, site reconciliations and payment issue resolution. Keys to Success: Education • Bachelor's degree or equivalent and relevant formal academic / vocational qualification Experience Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 5 years).1+ year of leadership responsibility Knowledge, Skills, Abilities • Demonstrated evidence of effective mentoring/leadership, supervisory ability including excellent interpersonal and conflict resolution skills • Thorough understanding of relevant ICH Good Clinical Practices, country regulatory and/or applicable tax regulations, etc. for all nonclinical/clinical aspects of project implementation, execution, and closeout • Solid organizational and negotiation skills • Strong attention to detail • Must be able to work independently • Proven ability to handle multiple timeline critical tasks efficiently and effectively • Flexible and able to reprioritize workload to meet changing project needs • Excellent computer skills, proficient in MS Word and Excel, preferred experience using CTMS, EDC, or financial systems • Effective interpersonal skills, which includes English language (oral, written) • Good understanding of budgets, projects and metrics • Thorough ability to extract pertinent information from study documentation such as protocol, contracts, budgets, etc. and perform applicable data entry of said documents • Capable of effectively analyzing project specific data/systems to ensure accuracy and efficiency • Excellent team player with team building skills • Good cultural awareness and able to adapt to audience as appropriate Why Join Us? We hire the best, develop ourselves and each other, and recognize the power of being one team. We understand that you will want to grow both professionally and personally throughout your career, and therefore, you will benefit from an award-winning learning and development programme, ensuring you reach your potential. As well as being rewarded a competitive salary, we have an extensive benefits package based around the health and well-being of our employees. We have a flexible working culture, where PPD clinical research services truly value a work-life balance. We’ve grown sustainably year on year but continue to offer a collaborative environment, with teams of colleagues eager to share expertise and have fun together. We are a global organization but with a local feel. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! http://jobs.thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Accessibility/Disability Access Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process. *This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response. Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.