As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

 

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave 

Paid education assistance

Team member discount

Development programs for advancement and career growth

 

Please review the job profile below and apply today!

The Associate Manager, Risk is responsible for oversight of the risk management specialists, ensuring efficient and effective handling of general liability claims. This role involves supervising and supporting the team by providing guidance, training, and ensuring compliance with company policies and industry regulations. The Associate Manager, Risk will handle complex claims, assist in implementation of claims strategies, working to improve Meijer claims processes.

 

What You’ll be Doing:

Lead, coach, train and develop a team of general liability risk management specialistsConduct regular coaching sessions and performance evaluations to identify opportunities for growth, recognize positive behaviors, and enhance team performanceFoster and empower an inclusive team culture that prioritizes problem-solving and team member engagementInvestigate and evaluate liability, indemnity damages, and claims settlements within authority limits.Negotiate and resolve matters as appropriate within settlement authorityEnsure complete, timely, and accurate documentation and processing of all significant claims, holding risk management specialists accountable to providing required information to support their decisionsAddress escalated claim inquiries from risk management specialists, offering timely resolutions to improve customer experience and provide a positive outcome for both partiesProvide guidance and direction to the team, establishing workload assignments for the risk management specialistsPartner with the Sr. Manager, Risk for guidance on administration of complex and high-value claimsMonitor and ensure compliance with company policies, procedures, and industry regulationsLead implementation of claims handling strategies to improve efficiency and effectivenessConduct regular audits of claim files to ensure quality and accuracyCollaborate with legal department, reviewing claim details and reserve amounts and communicating status of major claimsCollaborate with other departments such as retail operations, asset protection, and safety to resolve claims issuesComplete or lead team to complete ad hoc projectsPrepare and review with leader reports on claims activities and performance metrics of the teamThis job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or requiredThis job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required

 

What You Bring with You (Qualifications):

Associate or Bachelor’s degree in business, insurance, or a related field preferredMinimum of five (5) years experience in general liability claims handlingCertification and/or licensure in the field of property, casualty, or general liability handling preferredAt least one (1) year of previous supervisory or leadership experience requiredStrong knowledge of general liability insurance policies and regulationsFlexibility in dealing with urgent requests, managing multiple priorities and various deadlinesEffective communication and interpersonal skillsProficiency in claims management software and Microsoft Office Suite