Job ID REQ-10058342 Jul 25, 2025 India Summary The Associate Manager, Salesforce Data Cloud will play a crucial role in leveraging Salesforce Data Cloud to transform how our organization uses customer data. This position sits within the Data Cloud Business Enablement Team and focuses on building, managing, and optimizing our data unification strategy to power business intelligence, marketing automation, and customer experience initiatives. About the Role

Location – Hyderabad #LI Hybrid

About the Role:

The Associate Manager Salesforce Data Cloud will play a crucial role in leveraging Salesforce Data Cloud to transform how our organization uses customer data. This position sits within the Data Cloud Business Enablement Team and focuses on building, managing, and optimizing our data unification strategy to power business intelligence, marketing automation, and customer experience initiatives.

Key Responsibilities:

Manage data models within Salesforce Data Cloud, ensuring optimal data harmonization across multiple sourcesMaintain data streams from various platforms into Data Cloud, including CRM, SFMC, MCP, Snowflake and third-party applicationsDevelop and optimize SQL queries to transform raw data into actionable insightsBuild and maintain data tables, calculated insights, and segments for use across the organizationCollaborate with marketing teams to translate business requirements into effective data solutionsMonitor data quality and implement processes to ensure accuracy and reliabilityCreate documentation for data models, processes, and best practicesProvide training and support to business users on leveraging Data Cloud capabilities

Essential Requirements:

Bachelor's degree in Computer Science, Information Systems, or related fieldSalesforce Data Cloud certification preferred3+ years experience working with Salesforce platformsPrevious work with Customer Data Platforms (CDPs)Experience with Tableau CRM or other visualization toolsBackground in marketing technology or customer experience initiativesSalesforce Administrator or Developer certificationFamiliarity with Agile ways of working, Jira, and Confluence

Desired Requirements:

Advanced knowledge of Salesforce Data Cloud architecture and capabilitiesStrong SQL skills for data transformation and query optimizationExperience with ETL processes and data integration patternsUnderstanding of data modeling principles and best practicesExperience with Salesforce Marketing Cloud, MCI & MCPFamiliarity with APIs and data integration techniquesKnowledge of data privacy regulations and compliance requirements (GDPR, CCPA, etc.)Demonstrated experience with data analysis and business intelligence toolsStrong problem-solving abilities and analytical thinkingExcellent communication skills to translate technical concepts to business usersAbility to work collaboratively in cross-functional teamsFamiliarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage

Commitment to Diversity and Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Accessibility and accommodation:

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

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Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Division US Business Unit Universal Hierarchy Node Location India Site Hyderabad (Office) Company / Legal Entity IN10 (FCRS = IN010) Novartis Healthcare Private Limited Functional Area Marketing Job Type Full time Employment Type Regular Shift Work No Apply to Job Accessibility and accommodation

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

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