The L&D Training family designs and delivers training course materials of a technical and nontechnical nature for internal staff. Develops assessment tools to determine effectiveness of proposed training programs. Interacts with functional organizations to develop specifications for content of courses. Prepares training plans including the method, media, and documentation to be presented. Essential Duties & Responsibilities + Maintains basic understanding and ability to use internal systems. + Demonstrates basic understanding of adult learning principles. + Facilitates training programs and learning sessions and displays classroom management skills. + Assists with delivery and completion of all required training, demonstrating basic skills in areas to include but not limited to product, systems, and human-centered skills. + Creates and delivers training to various functional areas. + Conducts special projects and acts as a consultant for other groups. + Collaborates with subject matter experts and various business units. + Participates in needs analysis for the development of training programs and curriculum. + Assists with development and execution of various training curriculum using a wide variety of training techniques, methods, modalities, and basic principles of instructional design. + Incorporates appropriate evaluation tools to assess the effectiveness of training programs to regularly improve training content/curriculum. Education and Experience + High School Diploma/GED + Previous training experience preferred. Skills, Knowledge, and Abilities + Requires excellent listening, presentation, and verbal and written communication skills + Knowledge of medical charting and office workflow desired. + Proficiency with MS Office and Windows. + Strong problem-solving skills + Requires classroom management skills Work Environment/Physical Demands + While at work, this position is primarily a sedentary job and requires that the associate can work in an environment where they will consistently be seated for the majority of the workday + This role requires that one can sit and regularly type on a keyboard the majority of the workday + This position requires the ability to observe a computer screen for long periods of time to observe their own and others’ work, as well as in-coming and out-going communications via the computer and/or mobile devices + The role necessitates the ability to listen and speak clearly to customers and other associates At Greenway, we strive to imagine, empower, engage, and inspire. Join us! To learn more about Greenway, take a video tour of our office, and meet our employees, visit us at www.GreenwayHealth.com/careers. Disclaimer: This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Greenway Health, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, gender, national origin, sexual orientation, disability, or veteran status.