Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Associate

Job Description & Summary

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.

Management of various systems (Learning Management Systems, Google Apps, Learner Evaluation Platforms) 

Prepare target audience list and schedule necessary training that are to be held 

Monitor participants registration and absence 

Monitor Attendance and follow up with participants who did not show up for training 

Communicate any special instructions via e-mail 

Work with Development Consultants to identify Target audience and create group in LMS 

Generate report to ensure completions of learning objects, attendance and non-attendance 

Gmeet and Webex setup for physical and virtual classroom sessions 

Comms and advertisements 

Send out communications to target audience - invitations for training, joining instruction, any special instruction from instructors 

Create and update Shared Drives - (Admin Files) setting out all the resources and requirements of the learning event 

Draft and send out comms for training (familiar with Canva, MailChip, Microsoft PowerPoint) 

Stakeholder Management 

Source & book venue for training (can be internal or external venue) 

Coordinate printing of materials and props if any 

Coordinate Set-up of room (ensure materials, AV, stationery and other request by trainers are ready) 

Manage budget for the training 

Work with multiple Development Consultants (i.e. L&D training managers) or instructor to understand the requirements of different learning solution sets 

Coordinate with the Logistic teams, MIS, Facilities & Services (F&S) and other relevant party to ensure execution of all requirements of the learning solution 

Work with PM team to source for vendors, training or event venues and catering 

Learner Management 

respond to queries from learners about the learning objects 

Cost allocation (expenses that we have spent for the event) 

Manage on MTM feedback completion rate by sending reminder to complete feedback form 

Assign participant to the correct learning assignment (event, session, etc) 

Team 

Work closely with team members to ensure tasks are completed 

be the backup for other coordinators who are on leave 

work closely with Logistics to provide support for Development Consultant and Learners when necessary 

 Requirements: 

Possess a Bachelor’s degree with 1-2 years related work experience 

Fresh graduates are encouraged to apply 

Strong client focus and has the drive to deliver 

Ability to work in a fast paced environment  

Meticulous and attention to detail  

Good communication skills (both written and spoken) 

Agile, responsible and willing to learn 

This will be a contract position and renewable   

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Career Training, Coaching, Communication, Content Curation, Content Strategy, Contract Management, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions, Facilitate Training Sessions, Financial Management, Group Facilitation, Inclusion {+ 27 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date