Position: SWIFT Infrastructure Administrator

Location: Bengaluru/Chennai/Trivandrum

Experience: 4+ Years

 

Job Description:

We are looking for an experienced SWIFT Infrastructure Administrator to manage and maintain critical SWIFT systems. The ideal candidate will have extensive experience with SWIFT Alliance Access, SWIFT Alliance Gateway, and related platforms, ensuring the smooth operation of SWIFT services and systems. The role also includes troubleshooting, user support, access management, and system documentation.

Key Responsibilities:

SWIFT Infrastructure Administration: Manage and maintain SWIFT Alliance Access, SWIFT Alliance Gateway, SWIFT Web Platform, and related systems. Perform system health checks, monitor performance, and ensure high availability of SWIFT services. Apply patches, upgrades, and security updates as recommended by SWIFT. User Support & Troubleshooting: Act as the first point of contact for internal users regarding SWIFT-related issues. Investigate and resolve technical and operational issues related to SWIFT messages (MT/MX) and connectivity. Liaise with SWIFT support and technology teams for complex technical issues. Message Management: Monitor the flow of SWIFT messages, handling any failures, rejections, or discrepancies. Configure routing rules, message formats, and ensure compliance with message standards. Access Management & Security: Manage user access, roles, and permissions within SWIFT systems. Ensure compliance with SWIFT CSP (Customer Security Programme) requirements. Support periodic internal and external audits related to SWIFT infrastructure and processes. Documentation & Reporting: Maintain up-to-date system documentation, including process workflows, user guides, and troubleshooting procedures. Prepare regular reports on system health, message volumes, and incident logs. Project & Change Management: Support new SWIFT product implementations, configuration changes, and system migrations. Participate in the testing and validation of changes (UAT and production deployments).

Must Have Skills:

SWIFT Infrastructure Expertise: Strong hands-on experience with SWIFT Alliance Access, SWIFT Alliance Gateway, SWIFT Web Platform, and related systems. Proficient in performing system health checks, monitoring system performance, and ensuring high availability. Experience with applying patches, upgrades, and security updates for SWIFT systems. SWIFT Message Management: In-depth knowledge of SWIFT messages (MT/MX) and message flow management. Ability to configure routing rules and ensure compliance with message formats and standards. Troubleshooting & User Support: Proven experience providing user support for SWIFT-related issues. Strong troubleshooting skills for resolving technical and operational issues related to SWIFT messaging and connectivity. Access Management & Security Compliance: Experience managing user access, roles, and permissions within SWIFT systems. Strong understanding of SWIFT CSP requirements and experience ensuring compliance. Experience supporting audits related to SWIFT infrastructure and processes. Documentation & Reporting: Skilled in maintaining accurate system documentation, including workflows, user guides, and troubleshooting procedures. Experience preparing reports on system health, message volumes, and incidents. Project & Change Management: Experience supporting new SWIFT product implementations and system migrations. Familiarity with UAT (User Acceptance Testing) and production deployments.

Good to Have Skills:

Additional SWIFT Knowledge: Familiarity with advanced SWIFT products or services (e.g., SWIFT gpi, SWIFT ISO20022 migration). Security: Knowledge of SWIFT-related security protocols and practices, beyond basic compliance (e.g., certificate management, encryption methods). Automation & Scripting: Experience with scripting languages (e.g., Python, Bash) for automating tasks related to SWIFT administration and monitoring. Vendor Management: Experience liaising with SWIFT support teams and third-party vendors for issue resolution and system optimization. Project Management: Experience with project management tools and methodologies to manage SWIFT-related projects.