Analyzes risks and assists with developing solutions for clients needs.

Assists with responding to client queries and concerns, resolving issues promptly in order to maintain client satisfaction.

Supports and assists in the design, development, and marketing of new brokerage products and programs to win new projects.

Assists more senior level Brokers on more complex client assignments.

Demonstrates proficient awareness of market conditions to better serve clients and inform more junior Brokers on market trends.

Updates management on issues, progress, etc, regularly and upon request to ensure high quality client service.

Monitors accounts (payments, collections, etc.) anticipating and preventing problems when possible.

Maintains strong relationships with clients, colleagues, and insurance/reinsurance companies to efficiently communicate client demands and requests internally.

May assess contract documents and bond forms, as well as banking terms and conditions.

May assess and explain for the Client the terms and conditions of General Agreement of Indemnity required to be executed by Clients to support all surety transactions.

May assess financial statements for all industries with specific knowledge of each industries unique financial metrics.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.