Description Job Profile: Translation Associate in Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers. The Catalog Associate is the entry-level role to 2 years in the Amazon. In this role, the individual works on one or more critical tasks for a particular retail product category. These tasks include (but are not limited to) populating/procuring content for the product catalogs on the Amazon Web Site, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager. Roles and Responsibilities: · Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards. · Understand and correctly use Amazons Retail Systems Platform (RSP) to support vendors and buyers in enhancing the retail selection on Amazons online catalog. · Maintain records of day-to-day work by updating trackers to reflect work done. · If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead · Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information. Skills and Competencies Required: · Proficiency in French: B1 and above or BA/MA in French · Excellent written and oral communication skills in English. · Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely. · Basics in MS Excel · Strong analytical skills Ability to do high school level arithmetic. · Familiarity with navigating the internet research techniques on the internet and finding required information quickly. · Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates' ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions. · Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information. Flexibility in working in shifts and working hours. Basic Qualifications - Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel Preferred Qualifications - Speak, write, and read fluently in French Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.