At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Job title: Associate – Field Capabilities

Location: GB: Basingstoke Lilly House

Hybrid working pattern (3/2)

Reports to: Sr. Director - Chief Customer Officer

ABOUT LILLY:

Lilly is a global healthcare leader that unites caring with discovery to make life better for people around the world. We were founded more than a century ago by a man committed to creating high-quality medicines that meet real needs, and today we remain true to that mission in all our work. Across the globe, Lilly employees work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to communities through philanthropy and volunteerism.

ORGANISATION OVERVIEW:

As we continue to further adopt and embed our omnichannel approach, delivering a consistent and personalized experience for our healthcare providers –across digital and physical channels – is more important than ever. A critical capability enabler in our omnichannel approach is the Lilly Field Institute (LFI), the mission of LFI is to drive world-class field effectiveness through continuously improving selling and coaching capabilities that positively impact patient and business outcomes. ​

ROLE OVERVIEW:

As the Associate NE Hub- LFI, Field Capabilities you will be responsible for supporting field capabilities with Regional Business Managers and Senior Sales/PRA Leaders in the Northern European (NE) Hub. You will also be responsible for partnering with brand teams to localize capability needs and pull through key learnings and brand updates. Collaborate with all relevant cross-functional partners to ensure alignment of strategic approach and applicability of field capability content to the needs of the business.

Additionally, the Associate will assist with the planning and execution of hub-wide field capabilities development workshops/meetings across the NE Hub, including Sales, PRA, and in partnership with Medical Capabilities. You will partner across the NE Hub—LFI to help standardize training and foster shared learnings across all BUs through multiple cross-functional workstreams and projects.

MAIN RESPONSIBILITIES INCLUDE:

[70%] NE Hub LFI Field Capability BuildingWorking in direct partnership with Brand Leaders, tailor capabilities workshops to align with brand-specific content and capability needs. Localize learnings to brand (modules and workshops) for TA product launches and national, area, and district capability meetings including, but not limited to: Other relevant selling capabilitiesOCE, NBE and all omnichannel resources Competitive landscape and marketplaceBrand integration Patient IdentificationPortfolio selling capabilities Virtual, live, and hybrid salesforce/PRA capabilities VBS/VBI Selling Model CapabilitiesDevelop, Build, and Execute centralized field capability development opportunities for all RBMs and TBMs (including Account Managers) in the NE Hub while working closely with the SSL. Ensuring, that all training aligns to the TBM/RBM competency model, focusing on key areas such as coaching/selling capabilities aligned with IBU STEM, coaching/selling strategies, and business ownership.Design, develop, and deliver innovative and specific learning solutions.Drive standardization and simplification through the Hub centralization of field upskilling and capability building.Work cross-functionally to develop/deliver content that is relevant to our Sales, Medical and PRA field-facing colleagues

[20%] Support NE Hub – LFI Field Experience Manager and New Learner training and the NE Hub LFI New Learner onboarding program. Required to be qualified [Fit to Sell] to promote all products and indications of designated therapeutic areas. Understand and demonstrate the application of everyday integrity, Value-Based Selling (VBS), medical professionalism, and appropriate brand patient dialogues.Including, but not limited to: New Learning Training and OnboardingKnowledge AssessmentsPost testsFIT Qualifications [10%] Partner with the NE Hub Field Capabilities Leader to bring field perspective in building field- facing, centralized workshops for meeting cycles, launch meetings, and training modules to ensure the regional business directors are aligned.Build the field capabilities roadmap based on the IBU STEM results to meet needs of the business; partner with the NE Hub LFI Field Capabilities Leader to align key stakeholdersCollaborate to lead the Coaches Forum (March) and the Summer Sales meeting creating and leading appropriate field capability content needed to elevate coaching/selling development and performance.

ESSENTIAL REQUIREMENTS:

Bachelor’s degree preferredPharmaceutical field experience with a track record of success and high accomplishment

REQUIRED COMPETENCIES:

Emotional Intelligence: Adapt to different personalities and work styles.Strategic Thinking: Strong strategic planning and business acumen. Create succinct strategies for organizational change, and sales capability excellence.Facilitative Leadership:  Evoke an emotional connection through meeting/workshop facilitation that creates a positive behavior changeProject Leadership: Strong project management. Balance tasks from various stakeholders and audiences.Adaptability: Manage change and prioritize multiple projects simultaneously. Communication: Excellent verbal and written skills to convey complex information effectively. Excellent facilitation with the "Learn, Observe, Apply, Review" model. Collaboration: Work well with cross-functional teams to build strong relationships and alignment. Collaboratively seek opportunities to share, improve, and/or lead business practices across LFI and Lilly.Innovation: Continuously seek new approaches to training and development. Use strategic thinking to innovate coaching using appropriate technology

ADDITIONAL INFORMATION:

Travel: 10%

EMBRACING DIVERSITY:

Embracing diversity is at the core of our long-held value of respect for people. It is the lens through which we understand and respond to the unique needs of the millions of individuals who depend on our medicines.

For us, embracing diversity means understanding, respecting, and valuing differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. The greatest measure of our diversity efforts is our ability to attract and retain exceptional employees who feel comfortable in a culture that supports them being themselves.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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